Southwest Upgrades Customer Service - Case Studies

Case Study  |  www.cioinsight.com | Aug 31, 2009

The application combs through Southwest's operational databases to identify problem flights, looks up information on the affected customers, and sends notifications through Varolii, a service provider that specializes in automated customer communications by phone, text messaging, and email.

http://www.cioinsight.com/c/a/Case-Studies/Southwest-Upgrades-Customer-Service-420768/?kc=rss

IT Infrastructure Solutions & Services, Networking, Storage, Database, Security, data center

Winner of Cisco's Customer Satisfaction Excellence Award for the past four years, BEAR Data will design converged IP network infrastructures for large and small organizations that support both traditional IT services (i.e.

http://www.beardatasystems.com/cisco_netapp_case_study.php

Smart projects: Waltham Forest wraps up four-year overhaul to unite IT infrastructure

Case Study  |  www.computerweekly.com | May 30, 2006

The London Borough of Waltham Forest has migrated 3,200 desktops to a single network in the final stage of a four-year project to overhaul its IT infrastructure.

http://www.computerweekly.com/Articles/2006/05/30/216219/smart-projects-waltham-forest-wraps-up-four-year-overhaul-to-unite-it.htm

Jentech Computers

Building a Business Critical Computing enterprise - How Aston Villa achieved Premiership class performance with an IT infrastructure built with Fujitsu Siemens Computers by Jentech Computers Limited.

http://www.jentech.co.uk/aston_villa_case_study.htm

Skybox Security Word Template

Case Study  |  www.infosec.co.uk

Case Study Overview: Learn how a global financial services firm more effectively manages IT security and compliance risk through actionable intelligence provided by Skybox View Suite.

http://www.infosec.co.uk/ExhibitorLibrary/57/Financial_Services_Case_Study_UK_22.pdf

Case Study (Police Information Technology Organisation) - Consult Hyperion

Effective person identification is becoming increasingly central to UK Government Home Office strategy in a number of areas, including law enforcement.

http://www.chyp.com/casestudy_pito.aspx

Infrastructure Management | Help Desk Support | Patni

"Congratulations to all for their outstanding work. I know the success of this tremendous effort is due to the commitment of the entire Patni team...An excellent example of cross-functional collaboration and effective project management continues to look very good. Keep doing it!

http://www.patni.com/case-studies/wts-patni_web_infrastructure_management.aspx

Faronics Deep Freeze and Mobile County Public School System

Mobile County Public School System is a K-12 school district located in Mobile, Alabama. There are 100 schools in this district, comprised of elementary, middle and high schools. District wide there are 20,000 student, teacher and administrator workstations that run Windows XP.

http://www.faronics.com/htmldocs/CaseStudy_MobileCounty.asp

Case Study: Arrowsight Keeps an Eye on IT Performance and Ensures Customer Satisfaction with Heroix

When you are in the business of providing monitoring systems and services aimed at helping customers leverage their infrastructure investments, you need to be certain your own infrastructure is optimally performing.

http://www.heroix.com/customers/case_study_arrowsight.htm

The Intersoft Group, Inc.

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http://www.intersoftgroup.com/clients/casestudy.aspx