The most immediately available year-end tools are those already built into Ceridian's existing solutions. Ceridian's HR management and payroll solutions contain detailed checklists and related work management tools designed to help HR professionals address specific year-end issues. Ceridian's built-in reporting capabilities can also be extremely useful in the weeks leading up to December 31. "When we have to do year end audits, tax audits, W2 audits, we have all of our reporting on a CD," explains Leah Johnson, payroll manager with Gerresheimer Glass, one of Ceridian's customers who appreciates instant access to past and present reports. "They're easy to find, and easy to interpret," concludes Johnson.

In addition, Ceridian's newest tool, Enterprise Reporting, now makes payroll reports available online within one hour of the payroll run completing. Customers receive email notifications that their payroll reports are available online and they can be easily viewed in PDF format. The new process is not only more timely and can potentially save on paper use, but the rapid availability of reports in electronic form means customers have access to the information they need to complete the remaining steps of their payroll process.

If Ceridian clients have an issue that is not addressed by built-in application support, clients can always call Ceridian's dedicated team of customer service analysts (CSAs). "This year our call times and related metrics have continued to steadily improve," notes Paul Everett, Ceridian's senior vice president of customer service. "One of our most notable improvements has been in the scores that measure the degree to which our customers are willing to recommend us to their colleagues, which continue to rise."

Julie Bridwell, Ceridian customer and payroll manager for Tire Centers, LLC, agrees. "Even at year-end you are able to speak to those folks. And that means worlds when you're in a difficult situation."

In addition to customer service analysts, Ceridian has several tailored services to help payroll, tax and benefits professionals skillfully manage year-end activities. Some of those services include year-end training (classroom and Web-based), digital reference materials, a knowledge base with online reference tools, and detailed coverage of new laws and regulations.

Among the most popular service programs are the Web seminars and Web-based training (WBT) modules. Web seminars are live, instructor-led classes specifically designed to assist customers with many specialized year-end operations. Some of Ceridian's current seminars address key W-2 employee considerations, and explain how to manage benefit processes. The Web seminars are offered live at numerous times from October through mid-December. For those unable to attend the live sessions, the seminars are also recorded and made available via MyCeridian, Ceridian's customer support site. The more specialized WBTs consist of 10 to 15 minute student-paced courses that can include video clips, screen prints, and text. Some of Ceridian's current WBTs include getting ready for year-end, FSA limit deductions, and company level deductions. The WBTs are available 24x7 via MyCeridian and have been particularly popular this year.

In an additional effort to 'go green', Ceridian now offers its popular Year-End Packets in electronic form. "In the past," notes Vicky Kukas, Ceridian's year-end program manager, "we distributed over 8,000 printed packets. This year we distributed them in digital form via email and made them available on MyCeridian." Kukas is quick to remind customers they can still request a printed version. "But the effort to reduce our use of paper," concludes Kukas, "has been very successful. To date, we have mailed less than 10 percent of our Year-End Packets in print form, and our customers have appreciated the effort."

About Ceridian Ceridian is a global business services organization that offers a comprehensive range of innovative solutions. From human resources and benefits to accredited employee assistance, work-life and health and productivity services, Ceridian helps organizations maximize their human, financial and technology resources. As a leader in payroll outsourcing, gift cards and controlled spending, Ceridian is also a driving force in payment innovation. Whether partnering to improve employee productivity, save money or minimize financial risks, Ceridian's business is to help organizations stay focused on their business. For more information about Ceridian's comprehensive array of human resource solutions, visit www.ceridian.com or call 800-729-7655.

This press release was distributed through PRWeb by Human Resources Marketer (HR Marketer: www.HRmarketer.com) on behalf of the company listed above.

###

Read the full story at http://www.prweb.com/releases/2009/11/prweb3222324.htm.

PRWeb.com

The most immediately available year-end tools are those already built into Ceridian's existing solutions. Ceridian's HR management and payroll solutions contain detailed checklists and related work management tools designed to help HR professionals address specific year-end issues. Ceridian's built-in reporting capabilities can also be extremely useful in the weeks leading up to December 31. "When we have to do year end audits, tax audits, W2 audits, we have all of our reporting on a CD," explains Leah Johnson, payroll manager with Gerresheimer Glass, one of Ceridian's customers who appreciates instant access to past and present reports. "They're easy to find, and easy to interpret," concludes Johnson.

In addition, Ceridian's newest tool, Enterprise Reporting, now makes payroll reports available online within one hour of the payroll run completing. Customers receive email notifications that their payroll reports are available online and they can be easily viewed in PDF format. The new process is not only more timely and can potentially save on paper use, but the rapid availability of reports in electronic form means customers have access to the information they need to complete the remaining steps of their payroll process.

If Ceridian clients have an issue that is not addressed by built-in application support, clients can always call Ceridian's dedicated team of customer service analysts (CSAs). "This year our call times and related metrics have continued to steadily improve," notes Paul Everett, Ceridian's senior vice president of customer service. "One of our most notable improvements has been in the scores that measure the degree to which our customers are willing to recommend us to their colleagues, which continue to rise."

Julie Bridwell, Ceridian customer and payroll manager for Tire Centers, LLC, agrees. "Even at year-end you are able to speak to those folks. And that means worlds when you're in a difficult situation."

In addition to customer service analysts, Ceridian has several tailored services to help payroll, tax and benefits professionals skillfully manage year-end activities. Some of those services include year-end training (classroom and Web-based), digital reference materials, a knowledge base with online reference tools, and detailed coverage of new laws and regulations.

Among the most popular service programs are the Web seminars and Web-based training (WBT) modules. Web seminars are live, instructor-led classes specifically designed to assist customers with many specialized year-end operations. Some of Ceridian's current seminars address key W-2 employee considerations, and explain how to manage benefit processes. The Web seminars are offered live at numerous times from October through mid-December. For those unable to attend the live sessions, the seminars are also recorded and made available via MyCeridian, Ceridian's customer support site. The more specialized WBTs consist of 10 to 15 minute student-paced courses that can include video clips, screen prints, and text. Some of Ceridian's current WBTs include getting ready for year-end, FSA limit deductions, and company level deductions. The WBTs are available 24x7 via MyCeridian and have been particularly popular this year.

In an additional effort to 'go green', Ceridian now offers its popular Year-End Packets in electronic form. "In the past," notes Vicky Kukas, Ceridian's year-end program manager, "we distributed over 8,000 printed packets. This year we distributed them in digital form via email and made them available on MyCeridian." Kukas is quick to remind customers they can still request a printed version. "But the effort to reduce our use of paper," concludes Kukas, "has been very successful. To date, we have mailed less than 10 percent of our Year-End Packets in print form, and our customers have appreciated the effort."

About Ceridian Ceridian is a global business services organization that offers a comprehensive range of innovative solutions. From human resources and benefits to accredited employee assistance, work-life and health and productivity services, Ceridian helps organizations maximize their human, financial and technology resources. As a leader in payroll outsourcing, gift cards and controlled spending, Ceridian is also a driving force in payment innovation. Whether partnering to improve employee productivity, save money or minimize financial risks, Ceridian's business is to help organizations stay focused on their business. For more information about Ceridian's comprehensive array of human resource solutions, visit www.ceridian.com or call 800-729-7655.

This press release was distributed through PRWeb by Human Resources Marketer (HR Marketer: www.HRmarketer.com) on behalf of the company listed above.

###

Read the full story at http://www.prweb.com/releases/2009/11/prweb3222324.htm.

PRWeb.com

Ceridian's report is available by clicking here (http://www.ceridian.com/294pr1e).

The COBRA Subsidy Law, passed last February as part of the American Recovery Reinvestment Act of 2009 (ARRA), provides a 65 percent subsidy for workers involuntarily terminated since September 1, 2008. Eligibility for the subsidy ends on December 31, 2009.

"Our data shows that the COBRA enrollment rate under ARRA is less than anticipated and that the unique challenges the law presents to employers may have discouraged participation," said Colleen O'Reilly, Ceridian's chief author of the report.

Ceridian, a leading provider of managed human resource (http://www.ceridian.com/294pr1a), employee benefits administration (http://www.ceridian.com/294pr1b), tax filing (http://www.ceridian.com/294pr1c) and payroll outsourcing (http://www.ceridian.com/294pr1d) solutions, analyzed data from more than 50,000 employer clients representing 7.3 million employees. It found COBRA enrollments increased approximately 40 percent from pre-ARRA rates. About 18 percent of eligible workers chose COBRA health care continuation coverage, up from about 12 percent. With the recent economic climate and large numbers of layoffs, this increase was lower than anticipated by many legislators.

The report lists several possible reasons for the low COBRA enrollment rate, including tight deadlines to implement the mandate, the additional accounting burdens presented by the subsidy, and the difficulty of tracking eligibility to only those involuntarily terminated.

"Keeping complexity to a minimum, or providing policy consistent with existing COBRA rules, would have simplified processes considerably, saved resources and potentially increased participation," O'Reilly said.

About Ceridian: Ceridian is a global business services organization that offers a comprehensive range of innovative solutions. From human resources and benefits to accredited employee assistance, work-life and health and productivity services, Ceridian helps organizations maximize their human, financial and technology resources. As a leader in payroll outsourcing, gift cards and controlled spending, Ceridian is also a driving force in payment innovation. Whether partnering to improve employee productivity, save money or minimize financial risks, Ceridian's business is to help organizations stay focused on their business. For more information about Ceridian's comprehensive array of human resource solutions, visit www.ceridian.com or call 800-729-7655.

CONTACT: Joe Brown (727) 395-8952 joe.brown (at) ceridian.com

This press release was distributed through PR Web by Human Resources Marketer (HR Marketer: www.HRmarketer.com) on behalf of the company listed above.

###

Read the full story at http://www.prweb.com/releases/2009/10/prweb3064734.htm.

PRWeb.com

Ceridian's report is available by clicking here.

The COBRA Subsidy Law, passed last February as part of the American Recovery Reinvestment Act of 2009 (ARRA), provides a 65 percent subsidy for workers involuntarily terminated since September 1, 2008. Eligibility for the subsidy ends on December 31, 2009.

"Our data shows that the COBRA enrollment rate under ARRA is less than anticipated and that the unique challenges the law presents to employers may have discouraged participation," said Colleen O'Reilly, Ceridian's chief author of the report.

Ceridian, a leading provider of managed human resource, employee benefits administration, tax filing and payroll outsourcing solutions, analyzed data from more than 50,000 employer clients representing 7.3 million employees. It found COBRA enrollments increased approximately 40 percent from pre-ARRA rates. About 18 percent of eligible workers chose COBRA health care continuation coverage, up from about 12 percent. With the recent economic climate and large numbers of layoffs, this increase was lower than anticipated by many legislators.

The report lists several possible reasons for the low COBRA enrollment rate, including tight deadlines to implement the mandate, the additional accounting burdens presented by the subsidy, and the difficulty of tracking eligibility to only those involuntarily terminated.

"Keeping complexity to a minimum, or providing policy consistent with existing COBRA rules, would have simplified processes considerably, saved resources and potentially increased participation," O'Reilly said.

About Ceridian

Ceridian is a global business services organization that offers a comprehensive range of innovative solutions. From human resources and benefits to accredited employee assistance, work-life and health and productivity services, Ceridian helps organizations maximize their human, financial and technology resources. As a leader in payroll outsourcing, gift cards and controlled spending, Ceridian is also a driving force in payment innovation. Whether partnering to improve employee productivity, save money or minimize financial risks, Ceridian's business is to help organizations stay focused on their business. For more information about Ceridian's comprehensive array of human resource solutions, visit www.ceridian.com or call 800-729-7655.

SOURCE: Ceridian

Ceridian 
Joe Brown, 727-395-8952 
joe.brown@ceridian.com