"Lucchini has been present in the Polish market since 2003 and is currently the largest manufacturer of wheels, axles and railway sets in Poland," said Mariusz Wyrzykowski, director of the management accounting and planning department for Lucchini Poland. "Our products are aimed primarily at companies manufacturing rail vehicles, such as railway or tram cars and train sets. Lucchini keeps investing in state-of-the-art manufacturing equipment to meet the growing volume of orders. The investment in an ultrasound flaw detector, specially designed by engineers from the Lucchini RS group, which helps prevent material defects, is the best illustration of our attention to ensuring maximum product quality.

"Another step towards optimization of business processes is the purchase and implementation of an integrated ERP system from Epicor, tailored to our needs. Our goal is to improve our operations with regards to management of manufacturing, logistics, finance, quality control and service. This will reinforce our market leading position."

"The philosophy and technology behind Epicor 9 redefines the quality of ERP systems," said Marcin Sokolowski, senior marketing manager for Epicor Software Poland. "It is based on a second-generation service-oriented architecture (SOA), combining functionalities offered by nine of our previous products. This is why we believe that our next-generation solution can help Lucchini, a very innovative company, to operate even more efficiently. It is also notable that Epicor will streamline all areas of operations of a company which is an undisputed market leader and the largest provider of wheels, axles and railway sets in the Polish market."

About Lucchini Poland sp. z.o.o.

Lucchini Poland sp. z o.o. started its operations in March of 2003 on the basis of Wheel Sets Department, separated from Huta L.W. steelworks in Warsaw. Today, it is the Poland's largest manufacturer of wheels, axles and railway sets; 75% of the output is exported. The company was recognized with the Golden and Silver Quality International 2009 awards in two categories. The company's scope of operations includes: manufacturing of monoblock wheels, wheel centers, and train axles of different types (for freight and passenger cars, for locomotives); assembly of wheel sets (with or without axle boxes); and, regeneration of wheel sets (with or without axle boxes). More information is available at www.lucchini.pl.

About Epicor Software Corporation

Epicor Software is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor celebrates 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional or global scale. The Company's worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit www.epicor.com.

Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

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Through a series of small operational adjustments such as tuning POS system parameters to lower power consumption and conserving paper, Epicor Retail's Green IT Initiative affords retailers the opportunity to expand their sustainability efforts while saving tens of thousands of dollars per year. For example, a 10 percent reduction in energy costs for the average full-line discount retailer can boost net profit margins by as much as 1.55 percent, or the equivalent of $25 in extra sales per square foot of retail space.(1)

Epicor designed the software which drives "smart hardware" platforms from NCR and IBM, leveraging IBM's Remote Management Agent (RMA) technology to achieve green benefits.

"IBM is committed to supporting green initiatives that conserve resources, lower power consumption and improve retailers' bottom line profitability," said Leo Suarez, vice president of marketing & strategy, IBM Retail Store Solutions. "Our remote optimization support enables retailers to be more agile and achieve management efficiencies, and now -- more environmentally friendly -- via the Epicor Retail Green IT initiative."

According to an independent report from Forrester Research covering green IT, "The top motivation for pursuing green IT is to reduce energy-related operating expenses. This is not surprising, since energy conservation and efficiency initiatives offer tangible, and in many cases immediate, financial and environmental savings. As such, reducing energy consumption should be foundational to any green IT strategy."(2)

Lynne Davidson, vice president, Services and Support for Epicor Retail, says that small changes can have a big effect. "Based on calculations from the U.S. Department of Energy, retailers can achieve 500-600 kWh or an average of $70 of power savings per register/device per year. If applied to 500 registers, in three years this could translate to roughly $101,000 in savings, a reduction in CO2 emissions by 60 tons and, from an environmental standpoint, is equivalent to planting 125 acres of trees."(3)

Trans World Entertainment Transforms Its Environmental Impact

One of the first customers to sign on to the Epicor Retail Green IT Initiative is Trans World Entertainment Corporation, one of the largest specialty music and video retailers in the United States. With more than 800 stores and an online retail presence at www.fye.com, Trans World brands include F.Y.E., Coconuts Music & Movies, Spec's and Wherehouse Music.

With 2,800 store systems across its retail enterprise, Trans World's IT division realized the tremendous opportunity to achieve significant dollar savings, reduce power consumption and conserve paper. In September, Trans World turned to Epicor's experts to improve efficiencies and better conserve natural resources.

At the onset of the engagement, Epicor Retail Green IT consultants gathered data from the registers and servers at Trans World's baseline store to prepare a report on anticipated ROI savings. Across the enterprise, system settings were monitored and reconfigured to increase efficiencies, and an energy consumption analysis was conducted to document improvements. "The overall annual energy savings Trans World expects to achieve once Epicor's recommended system and resource optimizations are applied throughout all store locations is -- at a minimum -- 30% reduction in power," said Roy Simmons, Director of IT for Trans World Entertainment. Calculating the actual dollars a 30% reduction in power would save when using the national average price per kWh of $.10, equates to a $77,000 savings chain wide.

"Being 'green' is becoming a key business driver as eco-savvy consumers are drawn to environment friendly companies when making purchasing decisions and demand 'green' conscientiousness from the brands they trust," said David Henning, executive vice president and general manager for Epicor Retail. "In today's economic climate, spending is tight on both the consumer and retailer sides, so initiatives that produce both financial and environmental benefits, particularly without increased capital investment such as Epicor's Retail Green IT Initiative, are a win-win.

"In addition to arming our customers with industry-leading retail solutions, we're pleased to also now be a partner for the planet, helping organizations eliminate unnecessary waste associated with their POS systems, while in return uncovering incremental savings that really add up."

Today, many of the world's leading retailers utilize Epicor Retail solutions and services to become more profitable, productive, competitive and eco-friendly. Epicor's solutions leverage proven Microsoft .NET technology to improve business operations and meet the evolving merchandise and service expectations of today's cross-channel shoppers. Epicor delivers comprehensive retail management solutions to enterprises in all tiers -- from regional chains to multichannel global brands. Retail customers include hundreds of marquee names, from Aeropostale, American Eagle Outfitters, and Ann Taylor to Zales and Zumiez.

About Epicor Software Corporation

Epicor Software is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor celebrates 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional or global scale. The Company's worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit www.epicor.com.

Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

(1) http://www.energystar.gov/index.cfm?c=retail.bus_retail

(2) Forrester Research, Inc. "Q&A: The Economics of Green IT" by Doug Washburn (February 10, 2009)

(3) Based on U.S. Department of Energy's low carbon IT savings calculator, http://www.eecbg.energy.gov/solutioncenter/applicationresources/default.html

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Epicor and its customers take joint responsibility for the project scope definition based on detailed project mapping, mutually agreed upon business outcomes and return on investment calculations. Both parties are financially incented to tightly manage the project in adherence with the agreed upon scope to minimize project delays and risk factors. Shared Benefits deployments are characterized by pragmatic solutions and simplified requirements ensuring that delivery dates are respected and the risks associated with complexity and elongated timelines are avoided.

Analyst Ray Wang of Altimeter Group who has advocated strongly for fairness and transparency in software licensing and pricing writes of the necessity for trust in a vendor-customer relationship. "The most valuable commodity in this economy and in business relationships is trust. The current downturn in the economy has been exacerbated by deterioration in trust and a lack of any one party to improve trust and accountability. Software vendors have this opportunity to take their position of strength and demonstrate how they can provide customers value during a down turn. In doing so, they will help their customers succeed and earn customer loyalty and good will when the economy picks up.(1)"

Supported by Proven Methodologies

Supporting the collaborative approach of Shared Benefits is Epicor's Signature Methodology and its Project Control Center, which provides timely and accurate information about project health and activities via a portal accessible to all stakeholders. This visibility and accountability is another key tenet of the Shared Benefits program.

Upon project completion, if the project is under budget, the savings are shared 50/50. Conversely, if the project runs over budget, the customer is billed 50% of the contracted professional services hourly rates for all over-budget costs.

The Shared Benefits program further underscores Epicor's commitment to containing costs and mitigating deployment unknowns, and builds on the company's unique 1:1 ratio -- Epicor's aim that implementation costs will not exceed the list price of the software (one dollar or less for services for every dollar of software), first introduced in 1999.

"The ERP industry as a whole is notorious for endless implementation cycles and excessive deployment costs," said George Klaus, chairman, president and CEO for Epicor. "Ten years ago Epicor set out to change this paradigm and lower the costs of ERP implementation through our 1:1 guarantee initiative. Today, we're offering our customers even more compelling ways to mitigate deployment risks and improve ROI with our Shared Benefits program, where customers and Epicor share equally in project outcomes."

Among the first companies to take advantage of Epicor's Shared Benefits program is Baker Perkins. Many of the world's leading brands rely on technology supplied by Baker Perkins; in the bakery, confectionery, snack, breakfast cereal, and biscuit, cookie & cracker industries, Baker Perkins process equipment has established a worldwide reputation for innovation, reliability and service. The company, which has operations in Peterborough, England, and Grand Rapids, Mich., traces its origins back to the 19th Century. (See Baker Perkins Selects Epicor(R) in the UK and US.)

"What appealed to us about the Shared Benefits program was its overall disciplined project management methodology and focus on collaboration and accountability," said Bob Collin, project manager for Baker Perkins. "This gave us confidence that the right controls and best practices were in place to ensure a smooth deployment in the most cost effective and timely manner."

About Epicor Software Corporation

Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated ERP, customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor celebrates 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional, or global scale. The Company's worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit www.epicor.com.

Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

(1) Software Insider's Point of View, "Monday's Musings: 5 Steps to Restoring Trust in the Vendor - Customer Relationship," October 2008.

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       Epicor Software Corporation
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The launch of Epicor Commerce is especially timely in today's challenging business climate, as companies seek ways to trim costs while bolstering sales volume and maintaining customer service levels. "While many companies aspire to expand their business by supporting sales over the Web, smaller to mid-size companies often find it prohibitive to do so because they lack the resources to 'fill in the gaps' that often occur between an eCommerce system and their back office environments," said James Norwood, vice president, product marketing for Epicor. "For example, a well developed eCommerce presence can dramatically increase order intake, causing many companies to struggle with bandwidth issues related to initiating order fulfillment, or when changes to product pricing require re-entry into the eCommerce system. Epicor Commerce gives companies a seamless, flexible, out-of-the box solution to launch and effectively maintain an additional order hub that complements and enhances their existing channels, yet isn't a drain on limited IT resources. Companies can reduce the overall cost of sales, while broadening their visibility and appeal to customers on a global scale."

Organizations are ready to upgrade their eCommerce Technology

Epicor Commerce fills a growing need for eCommerce platforms as many companies look to overhaul their Web presence. According to a report by Forrester Research, "Demand for eCommerce solutions is very strong as many eCommerce organizations are planning to update their eCommerce technology in the near term. Eighteen percent of North American and 23% of European enterprises plan new or major upgrades of eCommerce-related platform technologies in the near future.(1)"

One company that has already benefitted from Epicor Commerce is Savillex Corporation, a Minnetonka, Minn.-based manufacturer of high-quality fluoropolymer laboratory products. Serving thousands of customers in more than 60 countries worldwide, Savillex's products are universally accepted in applications ranging from sample collection to analysis. Since deploying its new Web site based on Epicor Commerce in July 2009, the company has seen a more than 30% increase in online orders.

"The re-launch of our Web site with the Epicor Commerce solution has been extremely well-received by all," said Jennie Paul, marketing communications manager, Savillex Corporation. "With Epicor Commerce, we were able to construct one site that enabled us to service our direct customers, distributors, manufacturing representatives and OEMs -- a bonus from a cost and management perspective. Via the management console, we can assign role-based access privileges based on their unique log in or group, which determines what content, features and functionality each user can access. Users can view their order history and tracking and in some cases inventory levels; this 'self-service' aspect is not only more convenient and efficient for our customers, it has also greatly reduced our customer service call volumes," she said.

Comprehensive eCommerce Capabilities

Epicor Commerce can manage anything from simple to more elaborate eCommerce Web site design requirements, while allowing for quick deployment and easy maintenance. The Epicor Commerce Management console provides companies with immediate ROI following implementation due to its ease of use and elimination of specialized programming. With Epicor Commerce, management of company eCommerce activities can be handled by anyone in the business -- from IT to Sales to Marketing -- to deploy Web site content, images, marketing promotions and programs. The resulting pages are search engine friendly and fully optimized for all major Internet search engines to drive traffic to the site.

Epicor Commerce provides automatic synchronization of information on products, pricing, customers and inventory levels directly from Epicor ERP systems through standards-based Web services. Orders can be submitted and processed immediately, allowing customers to purchase goods with support for multiple payment options, including purchase orders, COD, credit card, or via their specific credit terms. The solution also features merchant account/gateway integration, and can provide advanced automated tax calculations via Epicor Tax Connect leveraging the industry leading on-demand tax service from Avalara.

Epicor Commerce provides a powerful new order hub, by making it available to customers online that improves order to shipment speed and accuracy for improved customer satisfaction. At the time of requesting a quote or placing an order, customers can select shipping methods and determine their freight costs. Once an order is placed, online tracking allows customers to see when their product was shipped and lets them track the shipment through the carrier. Dealers have online access to their order history and negotiated discounts.

The solution also comes standard with support for suggested selling, promotions and coupons, with additional advanced features available in the Epicor Commerce Advanced offering.

Available now, Epicor Commerce is SaaS-ready and offers flexible deployment options; including hosted environments where Epicor is responsible for all operations and/or maintenance, and on-premise behind the firewall on an internal Web server, or with an ISP.

Download the Epicor Commerce Fact Sheet for more information.

About Epicor Software Corporation

Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor celebrates 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional, or global scale. The Company's worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit www.epicor.com.

Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners.

(1) Forrester Research, Inc. "The Forrester Wave(TM): B2C eCommerce Platforms, Q1 2009" by Brian K. Walker (January 27, 2009)

Contact:
Lisa Preuss
       Epicor Software Corporation
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       Email Contact

Erin Lutz
Lutz PR (on behalf of Epicor)
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Email Contact

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