http://www.zibb.com/all/theme/cq/Genesys+SA Zibb. The Global business search engine. en-US search@zibb.com (RB Search)Copyright (c) 2007 Reed Business Information. All rights reserved.Wed, 09 Sep 2009 20:09:00 GMTWed, 09 Sep 2009 20:09:00 GMT608831http://www.zibb.com/all/theme/cq/Genesys+SA http://www.zibb.com/images/en/g_zibb_logo_beta.gif https://agilent.webex.com/ec0600l/eventcenter/recording/recordAction.doqGcgK2QJJQn0nn1QvNn1Vc35LNpGlpX4nPTCCJ02fRJxL0KdPThD!-1164447616?theAction=poprecord&actname=%2Feventcenter%2Fframe%2Fg.do&renewticket=0&renewticket=0&apiname=lsr.php&actappname=ec0600l&cmpid=1297&entappname=url0106l&needFilter=false&&isurlact=true&rID=57743357&entactname=%2FnbrRecordingURL.do&rKey=a0e1264067cfd89c&recordID=57743357&siteurl=agilent&rnd=1213773539&SP=EC&AT=pb&format=shortBill Clausen is the founder of Prowave LLC, a consulting company providing modeling, prototyping, and instructional services for the RF and Microwave industry. Bill received his BSEE and MSEE from the University of South FL and held engineering consultant positions at HP and Eagleware Inc.https://agilent.webex.com/ec0600l/eventcenter/recording/recordAction.doqGcgK2QJJQn0nn1QvNn1Vc35LNpGlpX4nPTCCJ02fRJxL0KdPThD!-1164447616?theAction=poprecord&actname=%2Feventcenter%2Fframe%2Fg.do&renewticket=0&renewticket=0&apiname=lsr.php&actappname=ec0600l&cmpid=1297&entappname=url0106l&needFilter=false&&isurlact=true&rID=57743357&entactname=%2FnbrRecordingURL.do&rKey=a0e1264067cfd89c&recordID=57743357&siteurl=agilent&rnd=1213773539&SP=EC&AT=pb&format=shortGenesys SAWed, 09 Sep 2009 20:09:00 GMThttp://www.genesyslab.com/events/g_force.aspWeb. Telephone. SMS. Chat. Email. Self-service. Call-Back. Store visit. These are the components that collectively form your relationship with your customers. The problem is these components are not together. For most companies, they exist as individual events. You need someone to help connect them.http://www.genesyslab.com/events/g_force.aspGenesys SAhttp://www-03.ibm.com/solutions/alliance/us/detail/event/E234397D59351Q62.htmlDon't miss Asia Pacific's essential customer experience event of the year-Genesys G-Force 2008 Asia Pacific.http://www-03.ibm.com/solutions/alliance/us/detail/event/E234397D59351Q62.htmlGenesys SAhttp://www.genesyslab.com/events/upcoming_events.aspDescription: At the 4th Annual Call Center Summit, 35 expert practitioner speakers will show you how to turn your call center into a strategic business driver.http://www.genesyslab.com/events/upcoming_events.aspGenesys SAhttp://www.genesyslab.com/events/webinars.aspUpcoming Webinars offered by Genesys will be listed here. You'll hear from our technology partners, customers, leading analysts and thought leadership experts. Break the Innovation Stalemate: Discover New Revenue Sources Date : Thursday 1/22 9 a.m. PT, noon EThttp://www.genesyslab.com/events/webinars.aspGenesys SAhttp://www.genesyslab.com/events/Don't miss our Genesys User Conferences, G-Force, held in locations around the world. Join us at the next Genesys User Conference, G-Force. You'll hear about real Genesys solutions - not just tech talk about products, share ideas and hear from customers who use Genesys solutions for maximum impact!http://www.genesyslab.com/events/Genesys SAhttp://www.genesyslab.com/events/g_force2009_call_form.aspBe a leader and speak at G-Force 2009! Join over 1,300 Genesys customers, sponsors, partners, analysts, industry experts, executives, and employees and share your Genesys success story with your peers. Benefits of Speaking at G-Force 2009http://www.genesyslab.com/events/g_force2009_call_form.aspGenesys SAhttp://www.genesyslab.com/events/g_force_Barcelona_2009_call_form.aspBe a leader and speak at G-Force 2009! Join over 1,000 Genesys customers, sponsors, partners, analysts, industry experts, executives, and employees at the Palau de Congressos de Catalunya, Barcelona, and share your Genesys success story with your peers. Benefits of Speaking at G-Force Barcelona:http://www.genesyslab.com/events/g_force_Barcelona_2009_call_form.aspGenesys SAhttp://www.genesyslab.com/events/iCFD_webinars.aspDiscover how to enhance the customer experience through case study successes. Create tangible results as illustrated by a leading European airline and European telecommunications company. Hear their stories.http://www.genesyslab.com/events/iCFD_webinars.aspGenesys SAhttp://www.genesyslab.com/events/DCC/Your Customer Experience is everything. It impacts every aspect of your business — from agent productivity to stock price. Not to mention your own career track. That's why you should register for a Customer Experience Workshop today! At these half-day workshops you'll discover how to:http://www.genesyslab.com/events/DCC/Genesys SA