Zibb.com: Genesys SA (Industry News & Blogs)

Alcatel Lucent: Genesys issues 'Call for Entries' for annual Cust...

Thu, 19 Nov 2009 07:50:43 GMT

Genesys Telecommunications Laboratories, an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), is now accepting nominations for the fifth annual Customer Innovation Awards, a program designed to recognize the world's most innovative customer service organizations. Judged annually by more than

Genesys Telecommunications Laboratories, Inc.: Survey of 16 count...

Tue, 17 Nov 2009 17:21:30 GMT

Genesys Telecommunications Laboratories, Inc.: Survey of 16 countries shows poor customer service costs $338.5 billion per year in lost business

ethosIQ Teams Up with Genesys in Formal Partnership to Deliver Co...

Wed, 04 Nov 2009 07:17:24 GMT

PR: ethosIQ joins the Genesys Partner Program as an Independent Software Vendor (ISV) at the advanced tier level. Houston, TX (PRWEB) November 3, 2009 -- ethosIQ, a business solutions company offering contact center optimization services, builds momentum by entering

NAVTEQ Awards Enterprise Reseller Agreement to Genesys Internatio...

Tue, 20 Oct 2009 14:15:16 GMT

Genesys enables energy and utility companies to create high quality land base data for geospatial network systems CHICAGO, Oct. 20 /PRNewswir

NAVTEQ Awards Enterprise Reseller Agreement to Genesys Internatio...

Tue, 20 Oct 2009 13:00:00 GMT

NAVTEQ Awards Enterprise Reseller Agreement to Genesys International. Genesys enables energy and utility companies to create high quality land base data for geospatial network systems.

Agilent Technologies Genesys Software Speeds Sennheisers High End...

Mon, 28 Sep 2009 00:00:00 GMT

Now hear this!! Agilent Technologies' Genesys Software Speeds Sennheiser's High-End Audio Receiver Development : Electronics News from Electronic Specifier

TRADE NEWS: Agilent Technologies’ Genesys Software Speeds Sennhei...

Fri, 25 Sep 2009 18:06:38 GMT

RF and Microwave Design Software Cuts Audio Receiver Development Time by 50 Percent SANTA CLARA,

Agilent Technologies' Genesys Software Speeds Sennheiser's High-E...

Fri, 25 Sep 2009 16:00:00 GMT

Agilent Technologies' Genesys Software Speeds Sennheiser's High-End Audio Receiver Development

Genesys to mass produce USB 3.0 controllers

Thu, 17 Sep 2009 10:58:15 GMT

GENESYS LOGIC will start mass production of controller chips for USB 3.0 card readers, thumb drives and SATA2 bridge devices in the first quarter of 2010. USB 3.0 was released last November by the USB 3.0 Promoter Group. It can delivers data transfer rates 10 times faster than USB 2.

Genesys to mass produce USB 3.0 controllers in 1Q10

Thu, 17 Sep 2009 03:35:22 GMT

Genesys Logic is scheduled to start mass production of controller chips for USB 3.0 card readers, thumb drives and SATA2 bridge devices in the first quarter of 2010, according to company spokesperson Chin-Te Wang. The USB controller designer will be mainly outsourcing its USB 3.0 solutions to

New Cost of Customer Frustration survey to be launched at CC & CM...

Wed, 09 Sep 2009 15:00:00 GMT

Genesys Telecommunications Laboratories, an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), will announce the results of a survey that measures the economic impact of negative customer...

OpenMethods Connects RightNow On Demand CRM with Genesys Solution...

Wed, 26 Aug 2009 16:29:00 GMT

BOZEMAN, Mont.--(BUSINESS WIRE)--RightNow Technologies (NASDAQ:RNOW - News) today announced a fully tested

Genesys Conferencing Releases VoIP Softphone

Tue, 04 Aug 2009 20:55:37 GMT

...of lead generation? And which VoIP industry event will feature special attractions for Service Providers, Resellers, and the Enterprise and SMB market as well as an overview on the Future of IP Telephony? Answer: INTERNET TELEPHONY Conference Expo, WEST , which runs ...

VoIP coming to Genesys' global call center

Fri, 17 Jul 2009 16:00:00 GMT

CounterPath, a provider of desktop and mobile VoIP software products and solutions, has announced that Genesys, an large contact center software supplier and Alcatel-Lucent company, will integrate CounterPath's Software Development Kit into its Agent Desktop product suite to bring VoIP

Genesys Licenses CounterPath Technology to Bring VoIP to Call Cen...

Thu, 16 Jul 2009 12:30:00 GMT

Genesys, the world's # 1 contact center software company, provides a comprehensive and open suite of contact center software products that allow companies to manage their contact center workflow with accuracy and efficiency.

SpeechTechMag.com: Genesys Receives Top Marks From Gartner

Tue, 14 Jul 2009 00:00:00 GMT

The report evaluated nine vendors and Genesys received the highest possible rating a vendor could achieve in this report: a Strong Positive rating. A vendor with a Strong Positive rating is viewed by Gartner as “a provider of strategic products, services or solutions.”

APRS to present AMS Neve's Genesys console

Mon, 15 Jun 2009 13:02:41 GMT

Series of presentations to take place at British Grove studios The APRS (Association of Professional Recording Services) is to host a series of presen...

Genesys Added to USDA Prime Vendor Contract

Mon, 25 May 2009 10:31:08 GMT

U.S. Department of Agriculture (USDA), Foreign Agricultural Service (FAS), Office of Global Analysis (OGA) have added Genesys International Corporation to the Prime Vendor Contract. Genesys is a major global provider of Remote Sensing and GIS ...

Genesys International Corporation Limited is Latest Addition to U...

Mon, 18 May 2009 13:17:14 GMT

The American Surveyor Magazine Online - A Premier Resource for Land Surveying, Measurement & Positioning Technology, Genesys International Corporation Limited is Latest Addition to USDA FAS/IPAD Prime Vendor Contract

Innovative website offers fun and games for children with Cystic ...

Thu, 14 May 2009 23:34:08 GMT

Students from the University of Sheffield are developing an innovative website to help children and teenagers suffering from Cystic Fibrosis manage their medication in a fun and educational way.The website ...

Atlanta's ZAC Digital Reopens Studio B For Session Bookings

Thu, 09 Apr 2009 18:37:00 GMT

Distributed in 94 countries, Mix is the world's leading magazine for the professional recording and sound production technology industry. Mix covers a wide range of topics including: recording, live sound and production, broadcast production, audio for film and video, and music technology.

Enhance Customer Service and Achieve Cost Savings with Home Based...

Sat, 21 Mar 2009 04:00:00 GMT

View this Podcast to learn how to achieve both cost savings and enhanced customer service with the use of home based agents.

Genesys and IBM Expand Partnership in China

Sun, 21 Dec 2008 18:31:06 GMT

Help Businesses Implement a Scalable, Low Cost "Contact Center in a Box" Solution in 90 Days or Less

Another Acquisition Bites the Dust: Virage Drops LogicVision Offe...

Thu, 18 Dec 2008 19:02:06 GMT

Virage Logic Corp. (VIRL) has joined the ranks of frustrated hostile acquirers. The chipmaker late Wednesday said it has dropped its unsolicited $1.05 per share, or $10 million, offer for rival LogicVision Inc.

Salary.com Aquires Genesys

Thu, 11 Dec 2008 16:16:22 GMT

Salary.com, the Waltham, MA-based compensation and personnel-management software firm, announced that it has agreed to acquire human resource-management