8x8 launches new Packet8 hosted IP telephony services

8x8, a provider of Packet8 business, mobile and residential communication services, has launched a new Packet8 hosted IP telephony services designed to replace traditional premise-based telephone key systems.

Driven by the new Packet8 675xi series of IP desktop phones and the addition of shared line appearance services to the Packet8 Virtual Office platform, the new hosted key system solution provides businesses an opportunity to migrate to VoIP without altering the features, functionality and user behavior they have traditionally relied upon.

According to the company, this new service is ideal for offices where multiple users require the ability to view and answer more than one shared phone line at their desk or anywhere in the business, the Packet8 hosted key system solution includes a searchable corporate directory, direct intercom paging from phone to phone and shared line appearance functionality which allows a group of users to accept a call, place it on hold, page a colleague and ask them to pick up the call on any one of up to nine separate lines.

Huw Rees, vice president of sales and marketing at 8x8, said: "With the introduction of the Packet8 hosted key system solution, 8x8 has expanded its addressable market to include the millions of businesses that require shared line appearance services rather than the PBX functionality offered with our Packet8 Virtual Office hosted iPBX solution."

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