BT Frontline clinches $1.2 million deal with NEA

BT Frontline, a wholly owned subsidiary of British Telecommunications, and a provider of end-to-end IT services, has clinched a deal of worth $1.2 million with Nepal Electricity Authority, a state-owned utility.

The deal, named as the Computer Billing Project is funded by the Government of Nepal, Nepal Electricity Authority (NEA) and loan assistance from the Asian Development Bank. This is the second phase that BT Frontline was awarded in addition to the earlier successful deal last August, which involved in providing the infrastructure platform for computerized billing system in NEA's 20 branches in August, 2007.

In the second phase, BT Frontline will provide the platform for computerized billing process in 24 additional branches. NEA also plans to implement a centralized billing system and Interactive Voice Response system that will allow consumers with more options such as the ease in making payments at any branches and more modes of payments such as credit cards.

This will improve the accuracy of billing consumers, meter readings and revenue accounting. NEA will be able to give transparency to consumers as well as provide higher quality and reliable customer services.

The benefits are not only extended to consumers. NEA will also be able to benefit from this project such as it will reduce non-technical losses, increase in revenue collection, and save on overall operational expenses such as cutting traveling time.

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Related terms: accounting, bank, billing, electricity, nepal, revenue, utilities