Research and Markets: The Customer Shopping Experience Online Report Analyzes The New Trends, Tactics And Tools That Are Reshaping The Way Retailers Do Business, Online
Dublin, Sep 29, 2008 (M2 PRESSWIRE via COMTEX) --
Research and Markets (http://www.researchandmarkets.com/research/ae5c23/the_customer_shopp) has announced the addition of eMarketer's new report "The Customer Shopping Experience Online" to their offering.
The days of search, point and click-to-cart shopping are rapidly disappearing. Today's online customers expect and demand a much richer experience from retailers in every category.
Increasingly, online consumers expect more from the online shopping experience. Retail Websites must have powerful search and navigation, quality product information, simple checkout and cross-channel shopping options.
Key Topics Covered:
The eMarketer View
Today s Online Shopper
Product Information
Website Design and Usability
Multichannel Retailing
Personalization
Trends to Watch
Related Information and Links
Companies Mentioned:
- Cognizant
- comScore Networks Inc.
- Forrester Research
- Gomez, Inc.
- InQuira
- Internet Retailer
- Microsoft
- Multichannel Merchant Magazine
- MyBuys
- Opinion Research Corporation
- PayPal
- Penton Research
- PriceGrabber.com
- Retail Systems Research (RSR)
- Rosetta
- Scene7
- Service Excellence Research Group (ServiceXRG)
- Sterling Commerce
- The e-tailing group
- TNS Retail Forward
- Vovici Corporation
For more information visit http://www.researchandmarkets.com/research/ae5c23/the_customer_shopp
CONTACT: Laura Wood, Senior Manager, Research and Markets Fax: +1 646 607 1907 (from USA) Fax: +353 1 481 1716 (rest of the world) e-mail: press@researchandmarkets.com
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Related terms: business, commerce, e-mail, internet, magazine, online, research, retail, sterling, web
