American Express Business Travel Launches New Web Portal, 'eXplore'

American Express Business Travel, a provider of business travel management, unveiled eXplore, a new Web portal that provides users with a single point-of-entry interface to travel and related products, services and information.

A fully customizable solution, American Express Business Travel stated that eXplore empowers travelers and drives efficiency with anytime, anywhere access to needed resources. Cost savings are expected from increase usage of online booking technology and improved traveler compliance to policies driven by an ability to communicate changes on demand. eXplore is built on a platform that is flexible and scalable allowing for seamless integration of new functionality and services.

"eXplore is the latest in a series of innovations from American Express aimed at reinventing the way business travelers purchase travel and related services, and access information relevant to their needs and preferences," said Lisa Durocher, senior vice president, global marketing, American Express Business Travel. "In the months to come, eXplore will integrate our next generation Profile technology, driving greater flexibility in the profiling of content to include traveler preferences and corporate hierarchy and paving the way for future capabilities such as dining and entertainment recommendations, social networking and collaboration tools, mobile device access and more."

The eXplore portal delivers information, applications and processes gathered from external and internal Web sites on an interface that is customizable to provide a different experience for each user. The solution uses a series of portlets, or individual windows to integrate custom-driven content from different sources onto one landing page. Through the portlets, eXplore users can book travel, receive news and alerts from American Express or their company, view destination information, access itineraries and invoices, as well as employ relevant travel tools such as a currency converter.

"eXplore helps corporations maximize savings by increasing online travel booking adoption rates, driving efficiencies through faster access to content and increasing compliance to policy through targeted reinforcing communication," Durocher said.

eXplore is currently being deployed across the American Express Business Travel customer base in the United States, Canada, Australia, Germany, Norway, Sweden, Denmark and France with plans for rolling it out in other markets across Europe, Mexico, and South America later this year and next.

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