Convergys releases new version of Product Control Manager

Convergys Corporation, a provider of relationship management solutions, has released version 2.0 of Product Control Manager, a centralized product lifecycle management and product catalog solution for communication service providers, within its BSS/OSS solution portfolio.

The new version of Product Control Manager includes new features that provide enhanced support for product change management, dynamic data modeling, and real-time integration with external systems, said Convergys.

According to the company, the latest version supports the creation, management, dissemination, and use of product and service data, and covers the full technical, commercial, and price definition of products.

Convergys claims that with Product Control Manager, communication service providers can effectively manage their products across all network and service domains, shorten time to market for new convergent offers, improve quality, and reduce the costs associated with managing a complex product portfolio.

It is reported that Product Control Manager version 2.0 delivers a number of enhancements over prior releases, including: impact analysis and fast update; reference methods for dynamic data; guided selling and enhanced meta data; and flexible pricing modeling.

Bob Lento, president of information management at Convergys, said: "This latest version of Product Control Manager not only fills a gap left by existing product management tools that have not effectively consolidated product information across the enterprise, but reflects our deep understanding of the evolving needs of the marketplace, and incorporates insights we have gained over the past year from our successful deployments with leading service providers."

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Related terms: commercial, knowledge management, market, president, product management, products