UDS Group Inks Pact with NSG Group for Call Center Services and Solutions

UDS Group, a provider of Delivery Management Solutions to businesses and communities, announced the company has signed an agreement with the NSG Group to implement and outsource Call Center services and solutions for UDS.

UDS and NSG Group are now geared up for the summer launch of the new UDS catering delivery platform.

Headquartered in San Diego, with operations internationally, NSG Group is a bilingual company providing IP based international call center solutions. NSG will now answer, route and manage all incoming delivery calls for UDS. Calls will then be routed to the correct location for order fulfillment. NSG Group will provide an infrastructure for the support of the UDS system and UDS customer base.

"UDS is very excited to partner with the NSG Group as we commence operations with our new delivery platform. NSG provides expert service, affordable communications and creates the perfect synergy with UDS," stated Ryan F. Coblin, CEO and Chairman of UDS Group.

"This agreement with NSG will also provide UDS with a cost effective, scalable solution with expandability as the company grows," added Coblin.

"By joining forces with UDS, we can offer our cutting edge IT services and support to their global business model, and we look forward to a very successful venture," said Sam Lev, COO of NSG Group.

The implementation of the UDS delivery solution will coincide with a multi regional launch of a delivery agreement with a chain of restaurants.

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