Syntellect to Develop CT ADE Version 11

Syntellect, a provider of customer interaction management solutions, announced the start of development of CT Application Development Environment (CT ADE) version 11.

CT ADE is an IVR development tool designed to accelerate the development of voice and video communication solutions.

Added features to Syntellect CT ADE 11 include:

- Added build support for Visual Studio 2008

- Support for streaming video

- Dialogic Host Media Processing Software

- Expanded Speech Recognition and Text to Speech engine support

"CT ADE is one of the most prominent IVR development environments in the industry," said Christoph Mosing, Syntellect's VP of business development. "Syntellect looks forward to our continued partnership with the vast numbers of long-time customers and channel partners, and we welcome continued input on the needs of this community as it relates to product enhancements."

As development progresses, Syntellect said its relationship with Dialogic will ensure that CT ADE remains coupled to Dialogic solutions, especially as it relates to progress on multimedia support with Host Media Processing (HMP) 3.0 and future versions. Syntellect and Dialogic are committed to providing technologies and toolsets that enable CT ADE users to continue to create communication and messaging solutions.

"Syntellect is focused on ensuring their IVR development tools continue to satisfy the needs of their existing customers, while at the same time addressing market requirements as they continue to evolve. This is key to helping customers accelerate their time to market and migrate existing applications to IP," said Rob Martinez, VP of sales & services of Americas at Dialogic.

Additionally, Syntellect noted it is in the initial phases of establishing a CT ADE developer community where users can share ideas, tips, applications and best practices. This environment will enable developers of all levels to engage and learn from one another and inspire new ideas and projects. The Syntellect community will host discussion boards, documentation, programming tools, application files, and blogs. The initial launch of the CT ADE developer community is targeted for the fourth quarter of 2009.

Syntellect CT ADE 11 is scheduled for release in mid-2010, the company noted in a release.

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