Interactive Intelligence Releases Interaction Conference 3.0 Software

Interactive Intelligence, a provider of unified IP business communications solutions, announced it has released Interaction Conference 3.0, which adds call scheduling, recording and reporting to its audio conferencing capabilities.

"Interaction Conference eliminates the need for outsourced conferencing services, while giving organizations added flexibility in creating conference calls of any size," said Interactive Intelligence founder and CEO, Dr. Donald E. Brown. "The benefits of this include the elimination of per-minute charges, the convenience of scheduling conference calls 24/7, and simplified use through the automatic generation of bridge numbers and PINs from within an Outlook meeting request."

Interaction Conference is built on top of the Interactive Intelligence IP business communications platform and can be used as a standalone conferencing product, or with the company's IP communications software suite.

Interactive Intelligence said that Interaction Conference enables users to schedule and record one-time or recurring conference calls without any specialty hardware, software, or integration. It also gives users complete participant control, including putting participants on hold and muting and disconnecting them.

Interaction Conference includes a free Microsoft Outlook plug-in so conference calls can be scheduled from within an Outlook meeting request. Conference numbers and PINs are automatically generated and sent along with the invitations.

For conference administrators, the company noted, Interaction Conference monitoring interface shows all conferences in progress, as well as the number of resources used and available. Browser-based administration enables users to generate reports for billing to departments, groups and individuals.

Interaction Conference is priced based on a single server license. It offers unlimited scalability based on number of ports. The product is ideal for mid-size to large organizations, including those with mobile users, remote sites, and global operations, the company noted in a release.

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