SonicWALL Opens EMEA Technical Support Centre

SonicWALL, Inc. (Nasdaq: SNWL), a leading secure network infrastructure company, today announced the opening of the EMEA technical support centre in a move to strengthen its relationships with key SMB and Enterprise customers. The new Chertsey support centre expands on SonicWALL's global investment to transition all technical support services to an in-house function.

Building on the world class support centres in Bangalore, India and Tempe, Arizona the Chertsey office is designed to accelerate growth in SonicWALL's SMB and enterprise-class product lines and drive ongoing improvements in customer service levels.

Previously technical support for SonicWALL EMEA customers had been provided by a third party organisation on a 9am to 5pm Monday - Friday basis. SonicWALL customers will now be able to benefit from the expanded product knowledge delivered by highly skilled SonicWALL employees via the new 24/7 technical support telephone service.

"We are pleased that SonicWALL will now be able to offer dedicated technical support services in all our key markets," said Abhay Solapurkar, Vice President Worldwide Support, SonicWALL. "We intend to make our support centers the best in the world for security appliances and solutions."

"The new technical support centre for the EMEA region confirms our commitment to our customers and partners," said Keith Bird, SonicWALL's Vice President & Managing Director Europe, Middle East and Africa. "Moving technical support in-house means we can respond to customers much more efficiently and much more effectively than offering such service through a third-party."

The initial response of channel partners in the EMEA region has been positive. "We are excited about SonicWALL's commitment to the EMEA region at a time when the focus on quality of service has never been more important," said partner Andrew Wright, Sales Director, NonstopIT. "Our customers expect a high standard and this move will help us to continue to meet their expectations."

For more information please visit: http://www.sonicwall.com.

About SonicWALL

SonicWALL, Inc. the leader in network security focuses on developing solutions that remove the cost and complexity out of managing a secure network environment. With over one million award-winning appliances shipped through its global network of ten thousand channel partners, SonicWALL provides end-to-end solutions including Firewalls, SSL VPN's, Email Security and Continuous Data Protection that collectively ensure robust, secure network protection. For more information, visit the company web site at http://www.sonicwall.com/.

Safe Harbor Regarding Forward-Looking Statements

Certain statements in this press release are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. The forward-looking statements include but are not limited to statements regarding the benefits associated with moving SonicWALL's technical support function in-house. These forward-looking statements are based on the opinions and estimates of management at the time the statements are made and are subject to certain risks and uncertainties that could cause actual results to differ materially from those anticipated in the forward-looking statements. In addition, please see the "Risk Factors" described in our Securities and Exchange Commission filings, including our Annual Report on Form 10-K for the year ended December 31, 2008, for a more detailed description of the risks facing our business. All forward-looking statements included in this release are based upon information available to SonicWALL as of the date of the release, and we assume no obligation to update any such forward-looking statement.

NOTE: SonicWALL is a registered trademark of SonicWALL, Inc. Other product and company names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

SOURCE SonicWALL, Inc.

http://www.sonicwall.com

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