Western Dental Teams with CDW Healthcare

CDW Healthcare, part of the public sector subsidiary of CDW Corp. and a provider of technology products and services to healthcare organizations, announced that Western Dental Services, Inc. has launched a digital X-ray imaging program powered via technology configured and deployed by CDW Healthcare.

In a release, the Company noted that the implementation represents a critical stage in the dental healthcare provider's ongoing efforts to adopt paperless processes that speed caregiver access to patient information and eliminate the inconvenience of film-based images.

"As the ongoing economic downturn continues to impact healthcare providers' bottom lines, solutions that transform labor-intensive, paper-based processes into digital information have taken on a renewed importance," said Bob Rossi, vice president of CDW Healthcare. "Digital imaging technology provides an effective, scalable platform that reduces cost and enhances patient satisfaction."

The Company said that its Healthcare technology specialists collaborated with Western Dental's IT operations staff to understand the provider's requirements. After completing a needs assessment, the CDW Healthcare team configured and deployed a customized technology solution - including thin clients, wall mounts with articulated arms, PCs, displays, software upgrades and servers - throughout 150 dental offices to enable access to patient information in diagnostic areas, examination rooms and hallway workstations.

"CDW Healthcare's product guidance, responsiveness and ability to standardize the technology per our requirements were crucial to the success of our digital imaging initiative," said Chris Close, IT operations manager for Western Dental. "From server configuration to product deployment, our account team played an integral role in all stages of the program, assisting us in implementing a solution that will help our practices to lower operating costs, speed the delivery of care and increase patient satisfaction."

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