NCR Partners with US Airways
Sep 23, 2009 (Close-Up Media via COMTEX) --
Company: US Airways Group Inc. (LCC)
NCR, a provider of self-service solutions, announced that US Airways is the first airline to deploy the NCR TouchPort 80, a self-service kiosk that supports passenger check-in at outdoor locations.
US Airways is deploying 54 kiosks in 15 U.S. cities and St. Thomas, USVI to provide another curbside check-in option for passengers who choose to serve themselves.
"We know that our passengers want check-in methods when they travel," said US Airways' managing director, Customer Strategy and Planning, Tim Lindemann. "With the NCR TouchPort 80 curbside locations our customers now have one more self-service option for checking-in, reducing the time they spend in line."
"With a focus on customer interactions, NCR is able to bring best practices from banking, retail and other industries to bear on the travel environment," said Theresa Heinz, VP and general manager, NCR Travel and Gaming. "By extending the self-service convenience to travelers outside of the airport, US Airways is further differentiating itself among increasingly discerning consumers who expect to serve themselves how, where and when they choose."
Designed to withstand inclement weather and fluctuating temperatures, NCR said its TouchPort 80 water resistant and employs an integrated thermoelectric device to heat and cool the unit. NCR self-service check-in kiosks are deployed in more than 300 airports.
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Company: US Airways Group Inc. (LCC)
Related terms: airline, banking, environment, retail, travel, water, weather
