Colorcon Reduces Downtime and IT Management Costs With Oracle(R) Enterprise Manager

Oracle (NASDAQ: ORCL)

News Facts

--  Colorcon, a leading global manufacturing company that develops and
supplies specialty products for the pharmaceutical, food, and non-toxic
printing industries, has implemented Oracle(R)
Enterprise Manager to automate IT operations and provide end-to-end
visibility across its rapidly growing global IT environment.
--  With Oracle Enterprise Manager, Colorcon has been able to eliminate
time intensive, manual tasks and disparate IT monitoring tools, allowing
them to reduce downtime, reduce application management costs and improve IT
team productivity.
--  Oracle Enterprise Manager has allowed Colorcon to improve application
service levels with proactive monitoring capabilities that alert IT staff
to issues and enabled them to rapidly identify and resolve problems before
escalation by users.
--  Colorcon runs the
Oracle E-Business Suite in a single instance configuration running on
Oracle Database. All of Colorcon's employees around the globe enjoy the
consistency provided by the single instance access to the Oracle
E-Business Suite.

Delivering Better IT Performance Across Global Operations

--  Colorcon's highly regulated worldwide operations require 24x7
availability of enterprise resource planning applications, middleware, and
databases.  As the company scaled these mission critical technologies to
meet growth demands, existing management tools were unable to automate IT
processes and gain an enterprise-wide view of IT performance.
--  Oracle Enterprise Manager provided an integrated environment for
managing applications and the supporting infrastructure with a top-down
perspective, allowing Colorcon to focus on issues that impact business
performance.
--  Oracle Enterprise Manager also facilitated consistent IT monitoring and
management processes across all environments, with minimal administrator
involvement, and allowed the company to expand its IT monitoring and
management scope from 50 to 800 individual components over three years.
--  With Oracle Enterprise Manager, Colorcon also improved its
problem-solving capabilities by gaining access to historical data, to see
problem history and simulated transaction capabilities, to pinpoint
typically hard to locate issues.

Supporting Quotes

--  "Our IT environment has been expanding at a rapid pace with increasing
numbers of ERP systems, middleware technology and databases," said Naveen
Garg, Manager, Global Database and Internet Infrastructure, Colorcon.
"Problems can occur anywhere in this environment and we could not rely on
traditional monitoring tools to deliver top performance and availability.
Oracle Enterprise Manager was the natural choice for us because it provides
an integrated top-down approach to application management; encompassing
applications, middleware, databases, and hosts.  Its unique problem solving
capabilities helped us easily drill into a problem, identify the root-cause
and take corrective action.  These capabilities enable us to efficiently
ensure high levels of IT performance across our global operations, while
containing costs by facilitating increased staff productivity."

Related Resources

--  Oracle
Enterprise Manager
--  Application Management
Blog
--  Managing Applications
with Oracle Enterprise Manager

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Contact Info
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Oracle
+1.650.506.9914
Email Contact

Meredith Obendorfer
Blanc & Otus for Oracle
+1.415.856.5167
Email Contact

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