VITEC Solutions Attains HP Consumer Class Status
AMHERST, N.Y., Oct 12, 2009 (BUSINESS WIRE) --
Company: Hewlett-Packard Co. (HPQ)
VITEC Solutions ("VITEC"), a portfolio company of Empire Investment Holdings, is a single-source provider of business technology solutions and today announced that it has attained Consumer Class status with Hewlett Packard. Under this status, VITEC now has the ability to service consumer class computing and printing products that are both in and out of warranty.
"We are extremely excited to bring this opportunity to VITEC's customers," said Christian Egner, Director of Support Services at VITEC. "We have always been highly praised for our service and support, and now that we have attained Consumer Class status with HP, we are able to reach out to customers who were not able to take advantage of our services in the past."
An HP Consumer Class product is categorized as one that is readily available and used by the public. Since achieving Consumer Class status, VITEC is now authorized to perform support on Hewlett Packard units under warranty; which was a service that was previously unavailable to VITEC's customers. Some of the products that are considered to be in the consumer class are HP Pavillion Desktop PCs, HP Presario Desktop PCs, HP Pavillion Notebooks, HP Presario Notebooks, and HP DeskJet Printers. Any customer that wishes to have their product repaired should call VITEC directly to inquire about support coverage.
About VITEC Solutions
VITEC Solutions, LLC ("VITEC"), with its corporate headquarters in Amherst, New York, is a premier IT solutions provider to leading businesses, universities, and government agencies supplying strategically critical support in the design, deployment, integration, and proactive management of IT environments. VITEC provides services to over 650 customers, including many in the Fortune 1000 and has a team of over 120 professionals throughout the Northeast. For additional information on VITEC, please visit www.vitecsolutions.com.
About Empire Investment Holdings
Empire Investment Holdings ("Empire") is a private investment firm focused exclusively on the acquisition and strategic management of non-core business units from the Fortune 1000. Empire adheres to a well defined and focused acquisition strategy that is driven by the firm's history in acquiring, operating and managing over 40 corporate divestitures across several industries. Empire's approach is specialized in addressing the complexities of acquiring corporate divestitures, as well as ensuring post close business continuity. For additional information please visit www.empireih.com.
SOURCE: VITEC Solutions
VITEC Solutions Adrianne Brautlacht, 716-204-9200
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Company: Hewlett-Packard Co. (HPQ)
Related terms: acquisition, business, consumer, corporate, government, investment, new york, products, technology
