Leading Global Clients Renew Convergys HR Solutions Contracts

Convergys Corporation (NYSE: CVG), a global leader in relationship management, today announced that three large global companies in the services and technology industries have renewed contracts for Convergys HR Solutions. These human resources outsourcing contract renewals range from one to five years in length and during that period are expected to generate total revenue of more than $25 million.

Convergys will continue to provide workforce management and HR administration services, including recruitment, on boarding, absence management, and leave administration, for more than 60,000 North American employees of a leading business services company. A client since 2002, this company renewed its contract for Convergys HR Solutions for another five years based on the high quality and consistency of the services Convergys has provided to this client's employees.

For an outsourced services industry client of more than ten years, Convergys will continue to provide benefits administration and support to almost 70,000 employees located in North America. Convergys supports this client's desire to be an employer of choice through the seamless provision of benefits management and annual enrollment support. Convergys' strong understanding of this global company's business and the way it delivers benefits prompted the two-year contract renewal.

Convergys also signed a one-year renewal for payroll technology and systems supporting 18,000 US-based employees of a leading global technology company. This seven-year client has stated its appreciation of Convergys' flexibility in meeting the company's special requests and new business requirements and signed the renewal agreement as a way to continue to manage its costs, while providing employees with vital and dependable payroll services.

"Convergys and its HR Solutions clients share the same goal -- ensuring that employees have the tools they need to better serve themselves and their customers," said John Gibson, Convergys President, Human Resources Management. "These contract renewals are a testament to the hard work and dedication of both our clients and Convergys employees in successfully providing HR solutions that are responsive, flexible, and available to employees 24 hours a day, 365 days a year."

As a leading global provider of HR Solutions, Convergys partners with HR clients to drive more value from employee relationships, fostering greater organizational effectiveness and lowering costs.

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for nine consecutive years. We have approximately 70,000 employees in 82 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com

(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)

Supporting Resources:

Podcast: 'Key competencies critical to developing talent management strategy'

Blog: Employee Engagement - Tips to Keep Star Performers From Jumping Ship

Convergys on Twitter

Webinar: Global HR BPO - What happens after deal is signed?

News releases by email

Presentation: "Fifth Third and Convergys: Strong HR BPO Foundation"

SOURCE: Convergys Corporation

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