ProMedica Health System & Language Access Network Sign Video Language Services Agreement

ProMedica Health System selected the Language Access Network ("LAN") as its exclusive partner to provide two of its hospitals video language interpretation services addressing the needs of its growing Limited English Proficient and Deaf and Hard-of-Hearing patient populations. These services will be delivered via LAN'S dedicated HIPAA compliant high-speed broadband network and through its proprietary remote video interpretation platform known as Marttitm. Martti stands for My Accessible Real Time Trusted Interpreter.

"Clear and open communication is vital in determining proper patient care, driving the best health outcomes and creating an environment that fosters a trust relationship between the patient and provider," said Jewell Lightner, Director of Corporate Diversity. She continued, "Providing easy to use, readily available access to language interpretation services helps provide the highest quality care for ALL patients, not just native English speakers and helps us care for the patient with the most appropriate resources."

"ProMedica is a true leader in its commitment to providing a culturally competent environment for its patients," said Andrew Panos, COO of Language Access Network. In 2006, ProMedica's Flower Hospital became one of the first hospitals in the U.S. to earn certification for its competent treatment of diverse patient populations from The Center for Multicultural Competency in Healthcare Organizations (CMCHO), an independent organization created to certify health care organizations in multicultural competency. "We are pleased that an organization with their deep knowledge and leadership in language services and cultural competency has selected LAN as their exclusive best practice service provider."

About ProMedica Health System

ProMedica Health System, a locally owned, not-for-profit health care organization, was formed in Toledo, Ohio, in 1986. Since its inception, ProMedica has grown into one of the nation's most integrated health systems.

ProMedica is comprised of over 70 corporations and joint ventures, serving 27 counties throughout northwest and west central Ohio, and southeast Michigan. It is comprised of ten hospitals and more than 282 sites, employing over 15,000 employees. More than 2.5 million patients are served by ProMedica annually and are cared for by more than 2,900 physicians.

Continually striving to be the best in health care, ProMedica serves its communities through five divisions--ProMedica Ambulatory and Acute Care; ProMedica Physician Group; ProMedica Health, Education and Research Corporation; ProMedica Continuing Care Services Corporation; and ProMedica Insurance Corporation. These divisions work collaboratively, integrating services to provide comprehensive health services across all spectrums of life.

More information is available at www.promedica.org

About Language Access Network, LLC.

Language Access Network, LLC ("LAN") is a leader in providing remote language interpretation services to the healthcare industry. Targeted towards Limited English Proficient and Deaf and Hard-Of-Hearing patient populations, LAN provides its rapidly growing client base (currently over 70 medical facilities nationwide) with 24/7/365 access to the highest quality & trained interpreters available via our centralized video language center located in Columbus, OH. The Company provides clients with real-time video and audio interpretation capabilities in over 170 languages that help clients improve operations, enhance financial performance and build trust relationships through clear communication.

More information is available at www.languageaccessnetwork.com

SOURCE: Language Access Network, LLC

Language Access Network, LLC 
Andrew Panos, 614-355-0900 ext 907 
apanos@languageaccessnetwork.com

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