Codetel selects Amdocs customer experience systems

Amdocs, a provider of customer experience systems, or CES, has announced that Codetel, a wholly-owned subsidiary of America Movil, has deployed Amdocs CES for convergent wireline, wireless, broadband and IPTV billing, ordering and customer relationship management.

Codetel uses Amdocs for wireless billing and has expanded its use to support its wireline, IPTV and broadband internet business. Amdocs has enabled Codetel to consolidate systems across multiple lines of business on integrated Amdocs software, and Codetel has also deployed Amdocs's customer management products for ordering.

Oscar Pena, CEO of America Movil's Dominican Republic operations, said: "Amdocs is a long-time partner and continues to deliver value with its software, extensive systems integration expertise and local support.

"Amdocs's CRM, ordering and billing products are proven to support any line of business, and will enable America Movil to reduce operational expenditures, while fulfilling the vision of delivering innovative multi-play offerings."

http://www.datamonitor.com
Republication or redistribution, including by framing or similar means,
is expressly prohibited without prior written consent. Datamonitor shall 
not be liable for errors or delays in the content, or for any actions 
taken in reliance thereon

Related terms: bandwidth, billing, business, ceo, crm, dominican republic, internet, local, products, software, wireless, wireline