Massachusetts Health Connector expands technology agreement with Perot Systems

The Commonwealth of Massachusetts Health Insurance Connector Authority and Perot Systems have announced an expansion of their existing relationship in which Perot Systems will use its Xcelys health plan administration software solution to provide additional premium billing and enrollment services to the state health insurance program.

Perot Systems currently provides information technology solutions to the Health Connector, including applications hosting, while also providing member contact center services, web services and billing.

Perot Systems said that the addition of the Xcelys software solution, which will also be hosted by Perot Systems, is expected to streamline the enrollment, billing and statement processes, enhancing customer experience, increasing efficiency and providing a flexibility of offerings.

Perot Systems added that the technology upgrade will also provide a foundation for the Health Connector to adapt to program changes. The current announcement builds upon the relationship that began in 2008 with an information technology and business process agreement between Perot Systems and the Health Connector.

Chuck Lyles, president of Perot Systems Healthcare, said: "In the three short years since Massachusetts first established the Health Connector, it has gone from having the sixth highest percentage of insured residents in the US to being number one, and we are proud to be part of this innovative program. The Xcelys software solution will enable the Health Connector to more effectively help residents find, retain and pay for healthcare coverage, making the program more efficient both for the state and for the people it serves."

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