Ads by Google

ServiceMaster Deploys Acme Packet's Net-Net 2600 Session Border Controllers

Acme Packet, a developer of session border control solutions, announced that ServiceMaster is deploying Acme Packet Net-Net 2600 session border controllers (SBCs) to implement SIP trunking and secure contact center VoIP communications infrastructure for its TruGreen brand.

TruGreen has initially centralized call control functions for 63 TruGreen locations and will ultimately extend shared trunking throughout its enterprise network of approximately 225 locations across the United States.

According to Acme Packet, the Net-Net SBCs ensure that all of the voice call traffic will be routed and managed by a central call server in the IP network. This will reduce the need for individual trunks at each remote site and provide TruGreen with even more efficient line utilization and cost savings.

"For a company like TruGreen, our telephony infrastructure supports the backbone of our business so it was imperative for us to make sure that we had the right partner and technology," said Shawn Powers, manager of Telecom Engineering, ServiceMaster. "Our decision to use Acme Packet was supported by the Net-Net SBCs integrated functionality, the strategic vision of the company and the recommendations from other large enterprises. With an interactive next generation communications platform, we are able to securely streamline many of our internal business practices while providing optimum levels of customer care."

TruGreen is a lawn care company serving more than 2.5 million residential and commercial customers across the United States with lawn care and tree and shrub care services.

ServiceMaster currently serves residential and commercial customers through a network of more than 5,500 company-owned locations and franchised licenses. The company's brands include TruGreen, TruGreen LandCare, Terminix, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec.

((Comments on this story may be sent to newsdesk@closeupmedia.com))

Copyright (C) 2009 Close-Up Media. All rights reserved

News Provided by COMTEX


Related terms: business, commercial, communications, engineering, licenses, residential, technology, telecom, telephony, traffic

Related Articles

Acme Packet Dials Up IP Contact Center Solution for TruGreen - Zibb.com
Oct 27, 2009
...is deploying Acme Packet Net-Net(R) 2600 session border controllers (SBCs) to...225 locations across the United States. To better serve its...care company, is using Acme Packet Net-Net SBCs to centralize call routing...

David Ferriero is 10th Archivist of the United States
Nov 6, 2009
Click Here David Ferriero is 10th Archivist of the United States Today, the United States Senate voted to confirm David Ferriero as the 10th Archivist of the United States. Company Supplied -- Graphic Arts Online, November 6...

New Protocol Amending United States - Switzerland Income Tax Treaty Signed on September 23, 2009
Nov 3, 2009
...largest tax advisory practices in the United States. With 37 offices and more than 400 independent alliance firm locations in the United States, BDO Seidman has the bench strength...com Title New Protocol Amending United States ‐ Switzerland Income Tax Treaty Signed...

iSuppli: Samsung Retook Q3 LCD TV Lead
Nov 17, 2009
...cumulative LCD TV shipments into the United States throughout the year. According...shipped 1.3 million LCD TVs in the United States between July through September, equaling...quarters of 2009 took the lead in the United States as consumers warmed to its low-cost...