Unisys wins Unilever outsourcing deal

Infrastructure services provider Unisys UK subsidiary has won a five-year IT outsourcing contract from Unilever, a provider of foods and home and personal care products. Financial terms of the deal were not disclosed.

Under the contract, Unisys will provide an array of IT management and support services for more than 60,000 Unilever employees across North America, Latin America, the Caribbean, Europe, Russia and Central Eastern Europe. The services include service center, desktop management and desk-side support, as well as the management of future desktop technology. Unisys will support the contract from service centers across the world, including Budapest and Bangalore.

Additionally, Unisys will provide Unilever employees with flexibility and choice in using and supporting the computing devices; self-help solutions which enable end users to fix routine problems; and access to server-based virtualized applications and other green IT initiatives to support Unilever's carbon emissions reduction plans.

Unisys has been providing services to Unilever since November 2005 as a support services subcontractor on a Unilever project.

Peter Opalka, vice president of Global Client Services at Unilever, said: "We selected Unisys as our key partner for end-user support services because of the company's proven service delivery capabilities and innovative roadmap for evolving desktop services to provide our workforce with anywhere, anytime access to tools critical to their business productivity. Unisys shares our vision for leveraging innovative, cost-effective IT management practices to empower our employees with greater flexibility and choice in how they perform their roles."

The deal follows Unisys' UK joint venture subsidiary Intelligent Processing Solutions Limited's five-year outsourcing contract renewals last month worth a total of GBP315m ($500m) from Lloyds TSB, Barclays, and HSBC.

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