Stratix Mobile Lifecycle Management Right-Sizes DGS Operations

Stratix Corporation, a leading mobile enterprise solutions innovator, today announced it has successfully provided DAL Global Services (DGS), a wholly owned subsidiary of Delta Airlines, with Mobile Lifecycle Management services (sVision(R)) for Smart Track, a DGS initiative to automate the ground support and passenger handling services it provides to nearly every major airline. Stratix provisioned and delivered 100 Motorola MC35 handheld devices loaded with Smart Track and provides 24x7 managed services support. The Smart Track solution is driving efficiency, compliance and quality of service for DGS' airline customers and their passengers.

DGS previously used a manual dispatch system for labor scheduling. Stratix's Mobile Lifecycle Management program allows DGS to focus on delivering its services while Stratix provides the mobile technology support behind the scenes. Using the mobile solution, DGS can now deliver the tracking and documentation to confirm proof of service with its customers.

"We tried to manage our mobile devices internally; however, our partner Stratix has shown that through their Mobile Lifecycle Management program, they are the mobile experts," said Tom Farmakis, Systems Manager - Marketing & Business Development, DGS. "When a mobile device needs repair we return that device through sVision(R), and the next day we have a fully configured device onsite, ready to go. The mobile services solution provided by the Stratix sVision(R) system exceeded our expectations, and was a key decision toward ensuring the success of our mobile initiative."

"Stratix is pleased to provide our Mobile Lifecycle Management services to DGS sites," said Stratix President Gina Gallo. "The airline industry is a very complex and challenging environment for mobile devices; however, with the right solution and support we have enabled DGS to provide a higher level of customer service and a rapid return on their mobile investment."

About Stratix

Stratix is a leader in enterprise mobility software and services, architecting the entire mobile infrastructure for companies needing to move and access mission-critical data anywhere anytime. From architecting custom mobile applications and wireless networks to provisioning, activating and managing every asset within the mobile supply chain, Stratix delivers end-to-end mobility solutions that drive tangible business results in operational efficiency, accelerated workflow, and improved customer service. Twenty-four of the world's Fortune 500 organizations in Retail, Transportation & Logistics, Field Service and Government rely on Stratix for application consulting, design and deployment of an integrated mobile solution.

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Paul Shiman
Stratix
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SOURCE: Stratix Corporation

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