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A Step in the Right Direction

Blog  |  www.nbrii.com | Nov 19, 2009

Have you ever watched a baby take its first steps? It is quite a sight to see. The baby may wobble back and forth as she or he tries to stand upright and maintain balance. Then a parent coaxes the child to step forward.

http://www.nbrii.com/blog/AStepInTheRightDirection.aspx

A Lot Of Positive Data Points For Apple

Blog  |  www.businessweek.com | Aug 18, 2009

A handful of interesting surveys and market research studies pertaining to Apple have landed in my in-box in the last few days, and I thought I'd summarize them all in one post. The one that first got my attention was...

http://www.businessweek.com/technology/ByteOfTheApple/blog/archives/2009/08/a_lot_of_positi.html

How do UK airlines score on customer satisfaction? - Airline Business

Blog  |  www.flightglobal.com | Jun 2, 2009

The airlines category debuts in NCSI with a score of 69, below the national average but substantially better than the US

http://www.flightglobal.com/blogs/airline-business/2009/06/how-do-uk-airlines-score-on-cu.html

For the First Time in Awhile, Airline Customer Satisfaction Is Up - Wall Street Journal

Blog  |  blogs.wsj.com | May 20, 2009

Consumer satisfaction with airlines has risen this year, but lowered expectations among travelers may account for some of the gains.

http://blogs.wsj.com/middleseat/2009/05/20/for-the-first-time-in-awhile-airline-customer-satisfaction-is-up/

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ShoreTel Blog

Blog  |  blog.shoretel.com | Oct 28, 2008

ShoreTel proves customer satisfaction and exceptional UC with the 2008 Internet Telephony Excellence Award

http://blog.shoretel.com/2008/10/shoretel-proves-customer-satisfaction.html

Lowe's Gets High Marks from Customers

Blog  |  www.allbusiness.com | Oct 27, 2008

Lowe's received the highest customer satisfaction rating among major appliance retailers, according to the J.D. Power and Associates 2008 Appliance Retailers Study released today.

http://www.allbusiness.com/company-activities-management/operations-customer/11663617-1.html

The Few That Make A Difference

Blog  |  www.expertbusinesssource.com | Sep 12, 2008

An executive for the Unifi Network, which released the study that was quoted, stated, “We were really pretty stunned and amazed by the insights regarding retail”. The study found that 41% of retail customers studied were satisfied which the shopping experience.

http://www.expertbusinesssource.com/blog/1270000327/post/1610033161.html

Survey Says

Blog  |  networkmarketingsuccess.com | Aug 21, 2008

Do you have a list of e-mail addresses of your customers or prospects? Do you have a list of e-zine subscribers? If you have their permission, send them an e-mail survey to conduct market research. See if customers are satisfied with your products or services, or see if they enjoyed their visit at

http://networkmarketingsuccess.com/blog/survey-says/

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