Airline Industry Blogs

Blogs

BAA traffic figures back Boris Johnson's estuary airport plans | Business | guardian.co.uk
www.guardian.co.uk | Feb 13, 2012
BAA drove another nail into the long-term prospects of the Kentish grey heron this morning with the latest contribution to the national debate over airport capacity

Ernan Roman: The Customer Is Always Wrong
www.huffingtonpost.com | Dec 13, 2011
Most airlines start from the assumption that customers who complain are probably wrong.

American Airlines Files For Bankruptcy Protection - Business Travel - Portfolio.com
www.portfolio.com | Nov 29, 2011
The parent company of American Airlines, AMR Corp., filed for Chapter 11 bankruptcy protection this morning. One person out of a job is chairman and CEO Gerard Arpey.

One Per Cent: Green Machine: 'Breakthrough' fuel for Virgin flights
www.newscientist.com | Oct 11, 2011
Virgin Atlantic's planes could soon be running on eco-friendly fuel made from industrial waste

American Airlines and GoGo Broadening In-flight Video over WiFi Service - SocialTimes.com
socialtimes.com | Aug 4, 2011
American Airlines and GoGo Broadening In-flight Video over WiFi Service

Airlines & Politicians: Wintry Weather Creates A New Use For Social Media
www.socialtimes.com | Dec 29, 2010
It doesn’t matter what hashtag you might be following #snowmageddon, #snowloco, or #snowpocalypse, Twitter is abuzz about the recent snow conditions in the East Coast. While it might be fun to complain about the weather conditions or just to read complaints from other people, there are more prod ...

Linhart PR | Social Media & Crisis Management: Case Studies From the Airline Industry
www.linhartpr.com | Nov 8, 2010
These days, it seems consumers can send an organization into crisis mode with just one tweet.  And, working in the airline industry for nearly 10 years, I experienced my fair share of crises.  After surviving a few virtual riots and industry crises, I learned how to effectively leverage social

BrandFreak: JetBlue harasses folks on the ground, promises not to in the air
www.brandfreak.com | Oct 15, 2010
Hidden-camera videos from Mullen show how silly typical airline rules would seem on the ground.

Ryanair’s O’Leary Eats Humble ‘Greek’ Pie - The Source - WSJ
blogs.wsj.com | Jul 15, 2010
Ryanair's usually outspoken CEO Michael O'Leary, who never shies away from publicity and has a knack for mocking anyone who disagrees with him, is preferring to eat humble pie rather than head to court.

Why Can't American Airlines Make Travel Fun? - Tom Davenport - Harvard Business Review
blogs.hbr.org | Jun 14, 2010
Business bloggers at Harvard Business Review discuss a variety of business topics including managing people, innovation, leadership, and more.