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ordered by relevance and dateTelefónica CR Report: CR audits by O2 UK
Throughout 2006, O2 has continued with its risk assessment programme for suppliers, particularly in those categories with a high level of risk that has been measured in accordance with the following criteria:
Case Study: Mammoth Resorts: How a world-famous resort creates "mammoth messaging" using Lyris
The tiny town of Mammoth Lakes, California may have started off as a gold mining settlement, but it quickly became known another treasure altogether: the staggering beauty of the Eastern Sierra Mountain Range-in particular the 11,000-foot gem known appropriately as "Mammoth.
http://www.lyris.com/resources/casestudies/casestudy_mammoth.html
Flow Recent Case Study
BUSINESS ISSUE A high end, international manufacturer of automotive components and specialty auto parts employed Flow Consulting to reverse its negative profitability.
Integrated Management Solutions – GEAC JBA Infor System 21 Business Analysis, System Support And
Case Study: Purchasing / Infor S21 Customer: Hazlewood Meat Group Aim: To streamline the purchasing functions Action: Introduced new procedures and training for relevant staff Ensured all purchase orders were raised on the computer system Assisted a move to divisional buying Used Corvu to produce
Bristlecone - Supply Chain Consulting - Mahindra & Mahindra Case Study
Enabling real-time OEM Supplier Collaboration The Challenge: To streamline and standardize the procurement processes at Mahindra with the ultimate objective of improving sourcing strategy, reducing procurement cost, compressing cycle time and reducing supplier spend.
Aberdeen Group: Skanska AB: e-Procurement is All About Change Management
Skanska learned early in the process that e-procurement implementation is more about change man-agement than technology deployment.
http://www.aberdeen.com/summary/report/case_study/CS_Skanska_2641.asp
Design Council | Case studies | All case studies | Innocent Drinks
From its humble beginnings as a stall at a small music festival in 1998, Innocent has grown into an international brand with a turnover of £76 million.
http://www.design-council.org.uk/en/Case-Studies/All-Case-Studies/Innocent-Smoothies/
Telefónica CR Report: Telefónica España Customer Ombudsman Service
In April 2006 Telefónica created, in a leading and pro-active manner in its sector, a new institutional area, completely independent from the corporate area, dedicated to defending the rights of Telefónica’s clients.
Telefónica CR Report: New model of mobile service rates in Spain
This decision taken by Telefónica, outlined in the Law for the Improvement of the Protection of Consumers and Users, entails the abolition of the payment of the whole first minute and the billing by seconds instead of by blocks of 30 seconds as before.
Telefónica CR Report: Reduced Rate: Cheaper international calls
In October, Telefónica España launched a new International Reduced Rate promotion for new customers that make international calls. This rate that came out onto the market last May allows customers to save up to 80% on international communications.
