Rod Brooks Follows His Heart(land), Amazon Helps Out OLPC, the Broad Gets $400M, GT Solar Shines Over Big Contract, & More Deals News

www.xconomy.com | Sep 8, 2008

Summer's over, school's back in session, and the deals were jumping in just about every sector as September got underway. ---IRobot announced co-founder Rod

http://www.xconomy.com/boston/2008/09/08/rod-brooks-follows-his-heartland-amazon-helps-out-olpc-the-broad-gets-400m-gt-solar-shines-over-big-contract-more-deals-news/

Survey Studies Global Contact Center Performance

www.crm-daily.com | Jul 7, 2008

Contact centers are an important interaction point between the company and the customer, yet many contact centers still struggle with delivering the level of customer service the customer expects. One of the most effective methods for improving performance is to measure it from the customer's

http://www.crm-daily.com/story.xhtml?story_id=60501

Guest Post: John Joseph on Top 5 Contact Center Tech Developments You Should Be Considering [CallCenterScript]

www.callcenterscript.com | Jul 4, 2008

Call Center lessons and knowledge I've learned from owning a Top 50 Inbound and Outbound Call Center for 12 years.

http://www.callcenterscript.com/2008/07/guest_post_john_joseph_on_top.html

One Size Fits Small -- Solution providers see all-in-one networking products picking up steam in small-biz market

www.tmcnet.com | Jun 23, 2008

One Size Fits Small -- Solution providers see all-in-one networking products picking up steam in small-biz market

http://www.tmcnet.com/usubmit/2008/06/23/3512423.htm

HP OpenCall - On the Road to IMS: IVR Consolidation

www.insight24.com

Hear Dominique Sjogrin explain how consolidating multiple, disparate legacy Interactive Voice Response systems into a unified, standards-based IVR platform offers multiple benefits.

http://www.insight24.com/webcasts/content-40965_1

Inovdesigns | Experts in the Engineering, Art, and Psychology of User Interface Design

Inovdesigns is a User Interface (UI) Design and Analysis company focused on making the world of technology - any technology - easier for people to use.

http://www.inovdesigns.com/

BuyerZone Savvy Business Shopper - Articles and Advice on Business Purchasing

www.buyerzone.com

BuyerZone-the premier marketplace for your business, home business, internet business, or small business. From furniture, digital cameras, scanners and printers, to fax and copier machines, phones, business news, computer software, 401k and health insurance quotes, we provide businesses with all

http://www.buyerzone.com/features/savvy_shopper/index.html

Phone Screen - Call Center and Patient Recruitment Services

Phone Screen is a healthcare call center specializing in patient recruitment, retention and compliance services for the pharmaceutical industry. We provide services to pharmaceutical companies, CROs and research sites an efficient and cost-effective system to screen potential study subjects.

http://www.phonescreen.com/