Publisher's Outlook

www.tmcnet.com | Apr 14, 2008

Recently got a chance to speak with Avaya’s Vice President and General Manager of its Customer Service Applications Division, Jim Smith, about Avaya’s launch of their Communication Manager 5.

http://www.tmcnet.com/cis/0308/cis-high-priority-0308.htm

Surveillance News

Introducing the new real time NVDV4 16 Channel digital video recorder by Nuvico. The New Nuvico 16 channel 480FPS RECORDING/480FPS DISPLAY DVR provides true flexibility by functioning as both a standalone state of the art video surveillance system and a simple to set up remote video security system.

http://www.surveillance-video.com/news1.html

SpeechTechMag.com: SpeechWorks S.T.E.P. Program Delivers Results for Over 150 Companies Worldwide;

BOSTON, MA - SpeechWorks International Inc. (Nasdaq: SPWX), a developer of speech recognition and text-to-speech (TTS) technologies and services, unveiled new milestones in its SpeechWorks S.T.E.P.

http://www.speechtechmag.com/Articles/PrintArticle.aspx?ArticleID=33291

CTIA - The Wireless Association

Telsis, a specialist in voice and text applications, today announced that its programmable carrier-grade Ocean fastIP is being used as part of BT’s call centre operations. The system has already been used successfully in various short-term applications throughout BT’s network.

http://www.ctia.org/media/wireless_newslines/press_release.cfm/press_id/5023

CTI Systems

Skip intro Link to Plug-in Shockwave (Flash) Conception: Graphic DESIGN/Citizen COM Eupen

http://www.ctisystems.com/

Infra Telesystems. Call Centers and CTI systems

Infra TeleSystems: PBX, call recording, Call Center, IP telephony Contact us • Site map Infra Call Center Infra Call Center Affordable tools for competitive advantage Unlimited number of queues The agent may simultaneously process several queues Embedded routing algorithms Full automation of

http://www.infratel.com/

Acceptable Use Policy

This Acceptable Use Policy ("AUP") sets forth the principles that govern the use by customers of the systems, services and products provided by Campus Technologies Inc ("CTI").

http://www.phillynet.net/html/aup.html

DAX Systems, Inc. – Company

Specially configured CTI systems, product RD, qualification, and testing are all handled with expertise and industry savvy. Customer-driven, solution-oriented, DAX is dedicated to state-of-the-art advancements and technological innovations in the CTI/IVR industry.

http://www.daxsystems.com/company.html