Forums
A cover charge a service charge...and then a tip?
I just read this article on the latest issue of Caterer and Hotelkeeper. Although there has been some discussion already on this topic I just would like to share my experience and I think this should be made known (somehow to the wider public).
Wine waiters: sommeliers or salesmen?
In last Saturday's Guardian, columnist Simon Hoggart described wine waiters as salesmen who should be politely ignored.
What do you think makes a good waiter/ waitress?
Good service doesn’t need to be ‘fine dining’ only. It means that the waiter or waitress is constantly alert to all the needs of the customer. Good service involves been proud of your job.
Should Hotels charge an additional service charge?
For the second time this week I've listened to people talk about the increase in the number of hotels charging a discretionary service charge to the bill. What are your thoughts? Do you think customers should be expected to pay a seperate service
Muslim cocktail waitress asked to wear skimpy dress wins damages
Interesting court case here covered by Personnel Today of a Muslim cocktail waitress who won damages for being asked to wear a skimpy dress.
25% service charge - too much or spot on?
We all know that the USA has a very different approach to tipping than us Europeans across the pond. But now restaurants in San Francisco, California, are discussing implementing a mandatory 25% service charge.
George Orwell's experience of hotels and restaurants in Paris
I've just finished reading Down and Out in Paris and London , George Orwell's account of time spent on the breadline working as a dishwasher in a Parisien hotel. Here are some interesting observations: On being told to shave off his moustache
Waiting Staff Tips
Mario Dolcezza, states that in his opinion tips should be abolished and proper wages paid to these hard working front line staff.
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