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ITIL Training Directory: Page 1

News  |  www.approvedindex.co.uk | 3 hours 44 minutes ago

Reed Learning was founded in 1995 as a value added service to the Reed Group’s clients. Since then it has grown into one of the UK's foremost learning organisations throu…

http://www.approvedindex.co.uk/indexes/ITILTraining/uk-companies/directory.aspx

eBook: Lean ITSM Methods in Lean Times

Press Release  |  www.bitpipe.com | Nov 21, 2009

As IT shops continue to look forways to cut costs, increase efficiency and improve service,many turn to IT Service Management frameworks for guidance. Learn how to adopt or advance your use of ITSM practices to streamline IT and build an efficient, service-oriented organization.

http://www.bitpipe.com/detail/RES/1258752413_773.html?asrc=RSS_BP_KABPMANAGEIT

Cherwell Service Management Shows 108% ROI and 10 Month Payback in Independent Research Study

Press Release  |  www.prweb.com | Nov 20, 2009

PR: US-Based Company Replaces Leading Service Management Software Solution with Cherwell; Documented Total Benefits Exceed $840,000! Colorado Springs, Colo. (PRWEB) November 20, 2009 -- Cherwell Software commissioned

http://www.prweb.com/releases/2009/11/prweb3231274.htm

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LiveTime releases new SaaS based ITIL 3 Service Management and Help Desk

Press Release  |  www.itbinternet.com | Nov 20, 2009

This release features more than 100 new features and is based on LiveTime’s open standards based ITIL 3 SaaS framework, available for public or private cloud computing.

http://www.itbinternet.com/pr/34166

Healthcare Organizations Assisted by Experior Data's Cloud Service to Deploy Encryption to Protect from HIPAA, ARRA, and HITECH Act Breach Notification Rules

News  |  www.compliancehome.com | Nov 20, 2009

According to a survey conducted by the Ponemon Institue and sponsored by accounting and consulting firm Crowe Horwath, LLC 94% of the surveyed healthcare organizations will not be ready to comply with the new breach notification rules that go into effect in February, 2010. And 57% say that they

http://www.compliancehome.com/news/HIPAA/16661.html

Supportworks ITSM helps Comet's IT department benefit from dramatic efficiency gains

News  |  www.it-director.com | Nov 19, 2009

Comet, the leading specialist electrical retailer with 250 stores throughout the UK, has dramatically improved IT service provision to 10,000 employees with Hornbill's Supportworks ITSM.

http://www.it-director.com/business/news_release.php?rel=14511

CMMI Six Sigma BoK Invitation

News  |  www.sei.cmu.edu | Nov 17, 2009

Following a presentation at the recent CMMI Lead Appraiser and Instructor Workshop, the SEI is seeking participation in the development of a Body of Knowledge describing the intersection of CMMI and Six Sigma.

http://www.sei.cmu.edu/newsitems/bok.cfm

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