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Avaya Incorporated

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PROGNOSIS VoIP Monitor Release 2 offers new features and enhanced licensing for all Avaya customers

www.prognosis.com

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http://www.prognosis.com/page__2700.aspx

Avaya to retain 60% of Nortel enterprise staff

www.computerweekly.com | Sep 15, 2009

Avaya has committed to keeping 60% of the North American employees of Nortel Networks' enterprise business.

http://www.computerweekly.com/Articles/2009/09/15/237717/Avaya-to-retain-60-of-Nortel-enterprise-staff.htm

 

Catalyst Telecom Expands into Canada - Zibb.com

Catalyst Telecom, a sales unit of ScanSource Canada, Inc. {NASDAQ: SCSC}, and value-added distributor of voice, video and data convergence solutions, has expanded its Avaya business into Canada allowing resellers the opportunity to offer Avaya's industry-leading solutions, including their recently announced Avaya Aura(TM) Unified Communications platform. Catalyst Telecom is the largest distributor of Avaya products in the world and has been distributing the full Avaya product line in the U.S. since 1997.

Through this expansion, resellers in Canada will have access to the industry-leading value-added services and support that Catalyst Telecom offers, including online, in-person and self-paced training covering manufacturers, products and business acumen; pre- and post-sale technical support; VoIP and wireless network assessments; solution design support; and customized financial services support. In addition, resellers will be supported by a sales and business development team that brings years of experience and knowledge on Avaya solutions and is familiar with Canadian business processes. What's more, Catalyst Telecom will continue to add resources to support the channel and enhance its offering in Canada.

"Expanding our Avaya business into Canada will provide real growth opportunities for Canadian resellers looking to offer voice and data solutions to their end-user customers, as well as for U.S. resellers who are looking to create partnerships with Canadian solution providers," said John Black, president, Catalyst Telecom. "Our POS and Barcoding business in Canada has been successful, and we will certainly leverage that experience through Catalyst Telecom Canada. In addition, we will utilize the ScanSource POS & Barcoding sales offices in Vancouver and Toronto for additional expansion opportunities."

"Catalyst Telecom is a valuable partner for Avaya in the U.S. and we look forward to working with them more closely in the Canadian market," said Mary Whittle, channel director, Avaya Canada. "As Avaya continues to move towards a channel-centric model, it is important to have great partners on board to serve our customers better. Catalyst Telecom has a proven track record and solid knowledge of Avaya's solutions that will help it effectively support our growing Canadian customer base."

For additional information on Catalyst Telecom, please visit www.catalysttelecom.com.

About ScanSource, Inc.

ScanSource, Inc. (NASDAQ: SCSC) is a leading international distributor of specialty technology products, consisting of seven sales units in North America, Latin America and Europe.

ScanSource POS & Barcoding in North America, Latin America and Europe delivers AIDC and POS solutions; Catalyst Telecom in the US, and ScanSource Communications in North America and Europe, provide voice, video and converged communications equipment; and ScanSource Security in North America offers physical security solutions. Founded in 1992, the company ranks #854 on the Fortune 1000. For more information, call the toll-free sales telephone number at 800.944.2432 or visit www.scansourceinc.com.

SOURCE: Catalyst Telecom

ScanSource, Inc. 
Melissa Andrews, 864-286-4425 
melissa.andrews@scansource.com

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Tags: business   canada   communications   distributor   europe   expansion   financial services   market   nasdaq   north america   online   president   products   sales   security   technology   telecom   toronto   track   training   vancouver   video   wireless  

Companies: Avaya, Inc. (AV), ScanSource, Inc. (SCSC)

 

Frost & Sullivan Recognizes Avaya With 2009 Unified Communications Solution Provider of the Year -

Frost & Sullivan Best Practice Award-2009 2009 Unified Communications Solution Provider of the Year is presented to Avaya (China) Communication Co., Ltd. (Avaya) in the Chinese unified communications market in recognition of the firm's remarkable efforts toward the development of the market.

(Logo: http://www.newscom.com/cgi-bin/prnh/20081117/FSLOGO)

Unified Communications (UC) is the amalgamation of disparate communications systems. Unified communications applications improve enterprise user productivity and enhance collaboration by integrating and converging multiple enterprise communication channels. Unified communications applications are expected to be embedded and integrated into business processes and enterprise applications such as contact centers, supply chain, etc.

Revenues for the worldwide unified communications application and service markets reached $71.0 million in 2008, growing by a remarkable 294.0 percent over 2007. Given the still nascent nature of the unified communications applications market, we expect to see solid growth rates for several years to come.

According to Frost & Sullivan's research, increasing communications equipment providers have joined the unified communications market to provide all kinds of customized solutions. Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. Avaya's unified communications solutions help companies increase employee productivity, improve customer service and reduce costs by integrating multiple forms of communications, including telephony, e-mail, instant messaging and video. With Avaya unified communications, customers can communicate effectively regardless of location or device.

In conclusion, Avaya's continuous accumulation of R&D, significant dominance in the unified communications market, innovative solutions, and customized invention can successfully meet the clients' demands. In recognition of the remarkable efforts of the firm in the unified communications equipment market, Frost & Sullivan is honored to present Avaya (China) Communication Co., Ltd. with the Best Practice Award-2009 2009 Unified Communications Solution Provider of the Year.

Each year, Frost & Sullivan presents this award to the company that has carried out new research, which has resulted in innovation(s) that have or are expected to bring significant contributions to the industry in terms of adoption, change, and competitive posture. This award recognizes the quality and depth of a company's R&D program, as well as the vision and risk-taking tendency that enabled it to undertake such an endeavor.

Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best in class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from 40 offices on 6 continents. To join Growth Partnership, please visit http://www.frost.com.

MEDIA CONTACT:

Riona Jin

Corporate Communications - China

P: +86 21 5407 5783 Ext 8652

M: +86 139 169 87828

E: riona.jin@frost.com

SOURCE Frost & Sullivan

http://www.frost.com

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Tags: adoption   art   business   china   communications   community   contributions   corporate   e-mail   market   media   partnership   product development   productivity   rates   research   telephony   video  

Companies: Avaya, Inc. (AV), Frost & Sullivan Inc (FRSU)

 

Black Box Named an Avaya Channel Partner - Zibb.com

Black Box Corporation (NASDAQ:BBOX), an industry-leading provider of voice communications, data infrastructure, and product solutions, announced today that it has become a Silver-certified Avaya Channel Partner. As such, Black Box's team of highly skilled technicians are authorized to design, install, and maintain Avaya's state-of-the-art business communications systems, helping enterprises of all sizes greatly enhance their business operations with advanced unified communications, collaboration, and contact center solutions.

"Avaya Channel Partners are critical to the success of our business," said Carol Giles Neslund, vice president, North American Channels, Avaya. "They deliver value, innovation, and service to Avaya customers. Black Box is well known for its deep technical expertise, extensive coverage, and high client satisfaction rate and will play an important role as we grow our channel sales. Avaya's channel certification program helps us ensure that customers have a consistent, quality experience from purchase through implementation and ongoing support."

The Silver-certified status of Black Box recognizes its capabilities in the sale, design, implementation and maintenance of Avaya systems, software, and solutions. In addition, Silver-certified Channel Partners must meet rigorous service delivery and customer satisfaction criteria, develop comprehensive marketing plans, and meet annual revenue commitments for the sale of Avaya solutions and services.

Black Box believes that diversification is a key element in today's multi-vendor environment. Communications integrators with diverse portfolios, like Black Box, can offer clients more choices, which in turn can lead to more effective technology decision-making, planning, and implementation.

"Integrators are a vital component of the enterprise communications value proposition," said Christine Tenneson, Research Director at Gartner. "The strength of the relationship between the client and the integrator not only translates into an invaluable asset to the client but also the manufacturer. Integrators who can maintain strong customer relationships while fostering solid manufacturer partnerships can often offer clients the best options."

"We are very excited to become an Avaya Channel Partner," said Terry Blakemore, Black Box's president and chief executive officer. "As a market leader in the enterprise communications space, the addition of Avaya's cutting edge solutions to our portfolio creates another very compelling technology option for enterprise customers. Our relationship with Avaya backed by Black Box's global footprint, diverse capabilities, 30-plus year history, and deep commitment to outstanding support make this partnership a winning combination."

About Black Box

Black Box is the world's largest technical services company dedicated to designing, building, and maintaining today's complicated data and voice infrastructure systems. Black Box services more than 175,000 clients in 141 countries with 194 offices throughout the world. To learn more, visit the Black Box Web site at http://www.blackbox.com.

Black Box(R) and the Double Diamond logo are registered trademarks of BB Technologies, Inc. Any third-party trademarks appearing in this press release are acknowledged to be the property of their respective owners.

About Avaya

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service, and competitiveness. For more information please visit www.avaya.com.

SOURCE: Black Box Corporation

Black Box Corporation 
Gary Doyle, 724-873-6788 
Director -- Investor Relations 
E-mail: investors@blackbox.com

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Tags: art   business   ceo   communications   diamond   diversification   market   marketing   nasdaq   partnership   president   research   sales   silver   software   technology   web  

Companies: Avaya, Inc. (AV), Black Box Corp. (BBOX)

 

Avaya's Proposed Acquisition of Nortel Enterprise Solutions Receives Clearance from European

Avaya today announced it received clearance from the European Commission for its proposed acquisition of Nortel's enterprise solutions business.

The proposed acquisition is subject to additional regulatory reviews, and Avaya expects to close the transaction in December 2009.

About Avaya

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit http://www.avaya.com.

Forward-Looking Statements

Certain statements contained in this press release are forward looking statements. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. Some of the key factors that could cause actual results to differ from our expectations include: our ability to develop and sell advanced communications products and services, including unified communications and contact center solutions; our ability to develop our indirect sales channel; economic conditions and the willingness of enterprises to make capital investments; the market for advanced communications products and services, including unified communications solutions; our ability to remain competitive in the markets we serve; our ability to manage our supply chain and logistics functions; the complexity of our IT infrastructure; the ability to protect our intellectual property and avoid claims of infringement; our ability to effectively integrate acquired businesses into ours; our ability to maintain adequate security over our information systems; environmental, health and safety laws, regulations, costs and other liabilities; the ability to retain and attract key employees; risks relating to the transaction of business internationally; pension and post-retirement healthcare and life insurance liabilities; and liquidity and our access to capital markets. We caution you that the foregoing list of important factors may not contain all of the material factors that are important to you. We undertake no obligation to update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Lynn Newman, +1-908-953-8692, lynnnewman@avaya.com

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Tags: acquisition   art   business   communications   environmental impact   healthcare   law   life insurance   products   property   regulations   sales   security  

Companies: Avaya, Inc. (AV)

 

Web Sites

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What is Windows NT? - A Word Definition From the Webopedia Computer ...

www.webopedia.com

This page describes the term Windows NT and lists other pages on the Web where you can find additional information.

http://www.webopedia.com/Windows_NT.htm

Millenigence - Home

Millenigence delivers information available on corporate data networks or on the Internet to business users and consumers on the communication device of their choice.

http://www.millenigence.com/

Avaya takes top spot

www.microscope.co.uk

Avaya has increased its share of the European enterprise voice market in the third quarter, displacing Franco-American rival Alcatel-Lucent from its market-leading position.

http://www.microscope.co.uk/welcome/technology/network-communications/avaya-takes-top-spot

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Avaya Incorporated

www.marketresearch.com

Avaya Incorporated Avaya is the leader in the contact center market based on total agent shipments worldwide (Gartner, Inc. market share measurements for

http://www.marketresearch.com/product/display.asp?productid=2459382

Avaya Incorporated: Industry Research Report

www.mindbranch.com

Avaya Incorporated, General Telecom, Avaya is the leader in the contact center market based on total agent shipments worldwide (Gartner, Inc. market share measurements for 20082).

http://www.mindbranch.com/Avaya-Incorporated-R406-16322/

Avaya Incorporated, Orlando, FL : Reviews and maps - Yahoo! Local

local.yahoo.com

Avaya Incorporated, Orlando, FL : Reviews and maps - Yahoo! Local, 407.282.9160. Get Ratings, Reviews, Photos and more on Yahoo! Local.

http://local.yahoo.com/info-37802999-avaya-incorporated-orlando

Avaya Incorporated Company Details from the Business Industry

www.zibb.com

Avaya introduces new worldwide channel program www.ameinfo.com | Nov 9, 2009. Avaya, a provider of business communications applications, systems and services, announced Avaya ...

http://www.zibb.com/business/theme/cq/Avaya+Incorporated

News from Zibb.com

Jobs

Recording jobs at CWJobs.co.uk

www.cwjobs.co.uk

Our Client a leader in its field is seeking to recruit a senior Avaya Engineer on an initial contract basis Skills and Responsibilities: Be comfortable in installing & troubleshooting Technical requirements in complex converged networking solutions (Primarily Avaya). Be able to dem ...

http://www.cwjobs.co.uk/JobSeeking/Recording.html

Avaya Voice Engineer - Dublin, County Dublin - CWJobs/CJH0902 - 45796255 - CWJobs.co.uk

www.cwjobs.co.uk

Skills and Responsibilities: Be comfortable in installing & troubleshooting Technical requirements in complex converged networking solutions (Primarily Avaya). Be able to demonstrate design and implement competences related to converged systems.

http://www.cwjobs.co.uk/JobSeeking/Avaya-Voice-Engineer_job45796255

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Events

Avaya MX Conference Viewer

News Careers Investor Relations ORDER ONLINE PRODUCTS & PROMOTIONS RESELLER SUPPORT ABOUT CATALYST MANUFACTURER PARTNERS BECOME A RESELLER Convergence Solutions Promotions New Products Catalog Request Form Call Center-CRM Communication System Conferencing Data Networking Headsets Messaging Paging

http://www.scansourceinc.com/sitecore/content/Catalyst/Products%20and%20Promotions/Manufacturer/Family.aspx?c2=Group%20System&pl=Avaya%20MX%20Conference%20Viewer&c1=Video%20Conferencing

Teleconferences Companies

Polycom, the leader in unified communications, is the only company today delivering the broadest array of high definition telepresence video, voice and content solutions from desktop and mobile personal systems to room systems to the network core.

http://searchcio.bitpipe.com/olist/Teleconferences.html

Nortel Meridian Conference Cards Price Buy

Along with the Nortel Networks Meridian conference cards, we also carry many other parts and accessories. All of our used and refurbished Nortel Networks Meridian conference cards go through a grueling inspection, testing and refurbishing process.

http://www.networkliquidators.net/nortel-meridian-conference-cards-category-2580.asp

AMC Technology Discusses CTI Call Center and Oracle Siebel and PeopleSoft Integration at Oracle CRM

Scottsdale, AZ - February 24-27, 2008 - AMC Technology, LLC, a leading provider of multi-channel integration solutions for contact centers, will sponsor an educational luncheon at the Oracle CRM Community Spring Meeting in Scottsdale, AZ, February 24-27, 2008.

http://www.amctechnology.com/events/events_oraclecrmcom.html

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