Thanks but no thanks – I’ll serve myself

www.prlog.org | Aug 8, 2008

Thanks but no thanks – I’ll serve myself. Dramatic increase in adoption of self service by customers and contact centres; USD4 per self service transaction compared with USD 34 per human agent transaction

http://www.prlog.org/10101374-thanks-but-no-thanks-ill-serve-myself.html

PCI Builds Green Unified Communications Contact Centre With Nortel

www2.nortel.com | Jul 23, 2008

Contact centre outsourcing specialist PCI is building a new unified communications contact centre facility in Melbourne using energy-efficient network solutions from Nortel and Platinum nPower channel partner Commander.

http://www2.nortel.com/go/news_detail.jsp?cat_id=-8055&locale=en-US&oid=100243899

Home Sweet Call Center

www.ecommercetimes.com | Jul 18, 2008

Everything you need to know about doing business on the Internet. Information for C-Level executives and small-to-mid-sized business managers.

http://www.ecommercetimes.com/rsstory/63843.html

Home Sweet Call Center

www.crmbuyer.com | Jul 18, 2008

CRM Buyer is the essential guide for CRM system purchasers. CRM Buyer features CRM product information, reviews and comparisons. It is an independent source updated each day.

http://www.crmbuyer.com/rsstory/63843.html

Business Process Outsourcing | BPO | Offshore Outsource

Telegenisys Inc. is one of the leading providers of Business Process Outsourcing (BPO) services, offering a wide range of back office, customer care & support and telemarketing outsourcing solutions to clients worldwide.

http://www.telegenisys.com/

Call Centre Nucleus – leader in offshore outsourced contact centres

Our goal is to work collaboratively with our clients to deliver rapid improvements in efficiency and effectiveness underpinned by a sustainable and aligned customer service culture, best-practice processes and world-class technology platform.

http://www.ccn.co.za/

Call center outsourcing, Inbound customer care, Tech support

About Us | Solutions | Careers | Success Stories | Contact Us Bilingual Contact Center Outsourcing Self-Service Solutions Business Analytics © 2008 Telvista, Inc. All rights reserved. PRIVACY STATEMENT

http://www.telvista.com/

Teleperformance UK - Find Us

Coalfield Way Ashby Park Ashby-De-La-Zouch Leicestershire LE65 1JF Tel: +44 (0) 1530 419 500 Fax: +44 (0) 1530 419 501 E-mail: response@teleperformance.co.uk Map/Directions

http://www.mmgroup.co.uk/findus.php