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Sometimes, you see something that is just a wonderful poignant reminder that you cannot win a battle with a customer, whether the customer flies your airline or purchases services from you. Here's the story:A musician named Dave Carroll recently had difficulty with United Airlines.

http://www.patrickjlamb.com/archives/client-service-united-breaks-guitars-a-classic-lesson-in-client-service.html

Best in Law Blogs : LexBlog Network : November 23, 2009

Blog | kevin.lexblog.com | 3 hours 4 minutes ago

As LexBlog Editorial Manager Lisa Kennelly was quick to point out while making her way to work this morning, LexBlog Network all-star and food safety

http://kevin.lexblog.com/2009/11/articles/legal-news-lexblogosphere/best-in-law-blogs-lexblog-network-november-23-2009/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+KevinOKeefe%2FRealLawyersHaveBlogs+%28Real+Lawyers+Have+Blogs%29

Man Wrongly Jailed for Murder Helps Make Case for Actual Innocence Test

News | www.abajournal.com | 3 hours 19 minutes ago

The ABA Journal is read by half of the nation's 1 million lawyers every month. It covers the trends, people and finances of the legal profession from Wall Street to Main Street to Pennsylvania Avenue.

http://www.abajournal.com/news/article/actual_innocence/?utm_source=feedburner&utm_medium=feed&utm_campaign=ABA+Journal+Top+Stories

Law Firms Recruiting through Social Media?

News | www.slaw.ca | 3 hours 44 minutes ago

Its a law students dream or maybe a nightmare. Law firm recruiters scouring social media networks to find an appropriate candidate for their firm.The current recruitment process does little to reveal the personality, collegiality, drive and habits of applicants. It does

http://www.slaw.ca/2009/11/23/law-firms-recruiting-through-social-media/

The Matlock Blog:

Blog | matlock-law.typepad.com | 5 hours 33 minutes ago

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

http://matlock-law.typepad.com/the_blog/2009/11/happy-holidays.html

Am Law 200 “Hot Topic” Presented In Live Virtual Panel Business Development: Shifting the Organizational Model for Results

Press Release | www.prweb.com | 7 hours 29 minutes ago

PR: Experts representing and consulting for Am Law 200 firms will share their insights on the “hot topic” of “Business Development: Shifting the Organizational Model for Results” in a live Virtual Panel (vPanel) on Thursday, December 3, 2009 at Noon EDT.

http://www.prweb.com/releases/2009/11/prweb3246604.htm

The Law Firm of KALIS KLEIMAN Advise on Enforcing your Rights to Probate

Press Release | www.prlog.org | 8 hours 14 minutes ago

The Law Firm of KALIS & KLEIMAN Advise on Enforcing your Rights to Probate. Attorneys Neal Kalis and M. Scott Kleiman, of the Law Firm Kalis and Kleiman warns that even if a person dies with a Will, a court generally has to have an opportunity to allow others to object to the Will.

http://www.prlog.org/10424846-the-law-firm-of-kalis-kleiman-advise-on-enforcing-your-rights-to-probate.html

Overflowlegal.com Reaches One Million Hit Mark

Blog | greatestamericanlawyer.typepad.com | 8 hours 52 minutes ago

You may recall, we launched overflowlegal.com this last year, a Pligg site for law. We have created more legal categories than any other site out there, with over 100 categories of legal content including some irreverent ones. We are proud...

http://greatestamericanlawyer.typepad.com/greatest_american_lawyer/2009/11/overflowlegalcom-reaches-one-million-hit-mark.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+TheGreatestAmericanLawyer+%28The+Greatest+American+Lawyer+Blog%29

The Asia Chronicles: Breaking Down the Partner Move - Why Would I Go There?

News | abovethelaw.com | 10 hours 4 minutes ago

<img alt="" src="http://abovethelaw.com/2009/11/23/7.15%20Robert%20Kinney%20ed.JPG" width="240"

http://abovethelaw.com/2009/11/the_asia_chronicles_14.php

sally

Blog | innertemplelibrary.wordpress.com | 11 hours 7 minutes ago

We would be grateful if you could spend a few minutes completing a brief user survey, by following the link below. This will enable us to learn more about how the service is being used, with a view to making future improvements.Survey link <img alt="" border="0"

http://innertemplelibrary.wordpress.com/2009/11/23/current-awareness-survey/