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Retail Contrarian: How to maximize a GWP
If you're not sure what a GWP is, then this post probably isn't for you. For those of you who frequently offer a Gift With Purchase, this might help you see how to better leverage these types of programs. A...
NRF: Mobile capabilities, web personalization top priorities - 2012-02-15 19:11:32 | Home Textiles
Washington - A recent survey commissioned by the National Retail Federation found retailers this year will continue to invest in IT and ecommerce, enhancing customer service initiatives and building on their mobile platforms
Discounted Shipping Rates Now Available on Tile Flooring Items at Recently Acquired BuyTile.com |
Discounted Shipping Rates Now Available on Tile Flooring Items at Recently Acquired BuyTile.com. BuyTile.com, a ceramic tile specialist retailer recently acquired and relaunched by Apricot Tile LLC, is debuting its new comprehensive, discount shipping policies. - PR11799019
2012 Beef Backers Emphasize Customer Service | Meat content from Supermarket News
NASHVILLE, Tenn. — Large or small, the four retail chains chosen to receive National Retail Beef Backer Awards this year have this in common: unwavering dedication to their customers. < div class="field-image-promo" > < a href="/meat/2012-beef-backers-emphasize-customer-service" class="imagecache
CRM News: Products: Desk.com Makes Help Desks More Mobile, Social
Salesforce.com unveiled a new customer service help desk tool this week. Desk.com works with customer requests delivered over a social network. It is the byproduct of Salesforce.com's acquisition of Assistly last year. However, it is no mere product integration, said Alex Bard, former Assistly CEO
What can Apple learn from the Dixons boss? | Business | The Guardian
Apple has poached the Dixons chief John Browett to head its retail operations. So how does customer service in the Dixons-owned Currys stores measure up?
StorefrontBacktalk » Blog Archive » Macy’s In Australia: No, John, It’s Not All Thanks To eBay
<p>eBay’s bid to become the link between big U.S. retailers and Australian customers is off to a less-than-sterling start. On January 18, eBay CEO John Donahoe bragged to an earnings call audience that Macy’s used eBay Australia to get a foothold Down Under without creating a
Mystery Shopper | Secret Shoppers | Mystery Shopping | Retail Trends
Mystery Shopping - The New Retail Trend. Mystery Shoppers the Secret Shoppers evaluate performance of retail business. Retailers now use Mystery Shopping Services to get feedback from Mystery Shoppers for improving store appearance, customer service, staff training, etc. Mystery shopping is an
Farfetch to bolster international teams and customer service following £12m injection | News |
Farfetch.com will invest in international expansion and customer service, following an injection of $18m (£11.7m) earlier this week.
Retailers face New Year war for customers as consumer confidence plummets | The Retail Bulletin,
Consumers are shopping around and switching in tough climate but half of retailers have placed themselves at a competitive disadvantage.
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